Abstract
Background: Mobile device adoption is on the rise and people are increasingly using mobile devices as a part of their lives. Studies have shown that people can use mobile devices to perform their work duties from anywhere. Organisations are now exploring ways of enabling and supporting mobility for employees’ mobile devices, including BYOD (Bring-Your-Own-Device) policies. Objective: The objective of this study is to identify the main capabilities required for enterprise mobility. Methods/Approach: This qualitative research study presents empirical results based on interviews with selected senior IS managers of large organizations. Results: The main findings of this study suggest that information security and mobile device management are among the main capabilities required for enterprise mobility. Conclusions: Enterprise mobility is an emerging field which has received very little research attention. More research in the field will help organisations make informed decisions on how to increase productivity, sales and efficiency while achieving employee satisfaction through enterprise mobility.
References
1. Allan (2014), “Mobile Information Management”, available at: http://www.digitalfuturetoday.com/2014/02/25/mobile-informationmanagement/ (27 April 2015)
2. Balakrishnan, N., Aziz, M., Ibrahim, F. (2015), “Enterprise App Store for Cross Platforms”, International Journal of Future Computer and Communication, Vol. 4 No. 2, pp. 147-151.
3. Basole, R. C. (2008), “Enterprise mobility: Researching a new paradigm”, Information Knowledge Systems Management, Vol. 7 No. 1-2, pp. 1-7.
4. Basole, R. C. (2007a), “Strategic planning for enterprise mobility: A readinesscentric approach”, in 13th Americas Conference on Information Systems, AMCIS 2007, Association for Information Systems, Keystone, USA, pp. 3967-3979.
5. Basole, R. C. (2007b), “The Emergence of the Mobile Enterprise: A Value-Driven Perspective”, in International Conference on the Management of Mobile Business (ICMB 2007), IEEE.
6. Beimborn, D., Palitza, M. (2013), “Enterprise App Stores for Mobile Applications - Development of a Benefits Framework”, available at: http://aisel.aisnet.org/amcis2013/EndUserIS/GeneralPresentations/15 (13 April 2015)
7. Carden, P. (2007), “Enterprise mobility”, Enriching Communications, Vol. 1 No. 2, pp. 1-6.
8. Creswell, J. W. (2013). “Qualitative Inquiry & Research Design”, SAGE.
9. Davis, L. (2014), “Mobile Practices and the Increasing Individuation of Workplace”, available at: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1214&context=ecis2014 (20 April 2017)
10. Eslahi, M., Naseri, M. V., Hashim, H., Tahir, N. M., Saas, E. H. M. (2014), “BYOD: Current state and security challenges”, in 2014 IEEE Symposium on Computer Applications and Industrial Electronics (ISCAIE), IEEE, pp. 189-192.
11. Ghosh, A., Gajar, P. K., Rai, S. (2013), “Bring Your Own Device (BYOD): Security Risks and Mitigating Strategies”, Journal of Global Research in Computer Science, Vol. 4 No. 4, pp. 62-70.
12. Giessmann, A., Stanoevska-Slabeva, K., de Visser, B. (2012), „Mobile Enterprise Applications--Current State and Future Directions”, in 2012 45th Hawaii International Conference on System Sciences, IEEE, pp. 1363-1372.
13. Harris, R. (2007), “Unravelling the notion of organisational capability: What do writers say it is and VET providers think it is?”, University of South Australia.
14. Helfat, C. E. (2003), “Stylized facts regarding the evolution of organizational resources and capabilities”, in Helfat, C. E. (Ed.), The SMS Blackwell handbook of organizational capabilities: Emergence, development, and change, Wiley- Blackwell.
15. Hemker, T. (2012), “„Ich brauche das!“ - Mobile Geräte im Unternehmenseinsatz“, Datenschutz und Datensicherheit - DuD, Vol. 36 No. 3, pp. 165-168.
16. Jin, L., Deng, X., Lea, B. (2014), “An Explorative Study of Mobility Adoption in the Enterprise”, available at: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1038&context=amcis2014 (8 April 2015)
17. Kabanda, S. K., Brown, I. (2015), “E-Commerce Enablers And Barriers In Tanzanian Small And Medium Enterprises”, The Electronic Journal of Information Systems in Developing Countries, Vol. 67 No. 7, pp. 1-24.
18. Kietzmann, J., Plangger, K., Eaton, B., Heilgenberg, K., Pitt, L., Berthon, P. (2013), “Mobility at work: A typology of mobile communities of practice and contextual ambidexterity”, The Journal of Strategic Information Systems, Vol. 22 No. 4, pp. 282-297.
19. Kumar, A. (2012), “Enterprise Mobility Strategy-Should Enterprises Care?”, Infosys Labs Breifing, Vol. 10 No. 1, pp. 35-48.
20. Molla, A., Licker, P. S. (2005), “eCommerce adoption in developing countries: a model and instrument”, Information & Management, Vol. 42 No. 6, pp. 877-899.
21. Oliveira, T., Martins, M. (2011), “Literature Review of Information Technology Adoption Models at Firm Level”, The Electronic Journal Information Systems Evaluation, Vol. 14 No. 1, pp. 110-121.
22. Ortbach, K., Brockmann, T., Stieglitz, S. (2014), “Drivers for The Adoption of Mobile Device Managemnet in Organisations”, available at: http://aisel.aisnet.org/ecis2014/proceedings/track16/10 (13 April 2015)
23. Peraković, D., Husnjak, S., Cvitić, I. (2014), “Comparative analysis of enterprise mobility management systems in BYOD environment”, available at: http://www.fpz.unizg.hr/ikp/upload/perakovic_husnjak_cvitic.pdf (8 April 2015)
24. Pillay, A., Diaki, H., Nham, E., Senanayake, S., Tan, G., Deshpande, S. (2013), “Does BYOD increase risks or drive benefits?”, available at: http://minervaaccess.unimelb.edu.au/handle/11343/33345 (8 April 2015)
25. Rhee, K., Won, D., Jang, S. W., Chae, S., Park, S. (2013), “Threat modeling of a mobile device management system for secure smart work”, Electronic Commerce Research, Vol. 13 No. 3, pp. 243-256.
26. Sammer, T., Brechbühl, H., Back, A. (2013), „The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT”, in AMCIS 2013 Proceedings, pp. 1-8.
27. Saunders, M., Lewis, P., Thornhill, A. (2009). “Research methods for business students”, Financial Times, Prentice Hall.
28. Sørensen, C. (2014), “Enterprise Mobility”, available at: http://digitalinfrastructures.org/publications/Sorensen2012-CSChapterPreprint.pdf (24 March 2015)
29. Sørensen, C. (2011), “Enterprise Mobility: Tiny Technology with Global Impact on Work”, Palgrave Macmillan.
30. Tornatzky, L. G., Fleischer, M. (1990), The process of technology innovation, Lexington, Lexington Books.
31. Vuolle, M. (2011). “Measuring Performance Impacts of Mobile Business Services from the Customer Perspective”, available at: https://tutcris.tut.fi/portal/files/5471742/vuolle.pdf (20 April 2017)