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Ivan Atencia

, M. (1999). Queueing Networks: Customers, Signals and Product form Solutions, John Wiley and Sons, Chichester. Fiems, D., Steyaert, B. and Bruneel, H. (2002). Randomly interrupted GI/G/1 queues: Service strategies and stability issues, Annals of Operations Research 112(1-4): 171-183. Fiems, D., Steyaert, B. and Bruneel, H. (2004). Discrete-time queues with generally distributed service times and renewal-type server interruptions, Performance Evaluation 55(3-4): 277-298. Gelenbe, E. and Label, A. (1998). G

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Ivan Atencia

). A discrete-time system queueing system with server breakdowns and changes in the repair times, Annals of Operations Research 235(1): 37-49. Atencia, I. and Moreno, P. (2004). The discrete-time Geo/Geo/1 queue with negative customers and disasters, Computers and Operations Research 31(9): 1537-1548. Atencia, I. and Moreno, P. (2005). A single-server G-queue in discrete-time with geometrical arrival and service process, Performance Evaluation 59(1): 85-97. Bocharov, P.P., D’Apice, C., Pechinkin, A.V. and Salerno, S

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Chesoong Kim, Alexander Dudin, Sergey Dudin and Olga Dudina

Abstract

A multi-server queueing system with two types of customers and an infinite buffer operating in a random environment as a model of a contact center is investigated. The arrival flow of customers is described by a marked Markovian arrival process. Type 1 customers have a non-preemptive priority over type 2 customers and can leave the buffer due to a lack of service. The service times of different type customers have a phase-type distribution with different parameters. To facilitate the investigation of the system we use a generalized phase-type service time distribution. The criterion of ergodicity for a multi-dimensional Markov chain describing the behavior of the system and the algorithm for computation of its steady-state distribution are outlined. Some key performance measures are calculated. The Laplace-Stieltjes transforms of the sojourn and waiting time distributions of priority and non-priority customers are derived. A numerical example illustrating the importance of taking into account the correlation in the arrival process is presented

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Jakub Ženíšek

References Cooper, Wayne F. Claude McKay: Rebel Sojourner in the Harlem Renaissance. Baton Rouge: Louisiana State University Press, 1987. Derrida, Jacques. “Plato’s Pharmacy.” Dissemination. Trans. Barbara Johnson. London: The Athlone Press, 1981. Douglass, Frederick. “Narrative of the Life of Frederick Douglass, an American Slave.” _e Classic Slave Narratives. Ed. Henry Louis Gates, Jr. New York: Penguin, 1987. 245-331. Du Bois, W.E.B. “Criteria for Negro Art.” _e Crisis 32

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Dieter Fiems and Stijn De Vuyst

Queija, R. (2000). Sojourn times in a processor sharing queue with service interruptions, Queueing Systems 34(1-4): 351-386. Pang, G. and Zhou, Y. (2016). G/G/∞ queues with renewal alternating interruptions, Advances in Applied Probability 48(3): 812-831. Sahba, P., Balciog̃lu, B. and Banjevic, D. (2013). Analysis of the finite-source multiclass priority queue with an unreliable server and setup time, Naval Research Logistics 60(4): 331-342. Sumita, U. and Sheng, O. (1988). Analysis of query processing in distributed

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Hanwei Li and Pirkko Pitkänen

Education , vol. 32, no. 5, pp. 539-556. Bevelander, P & Pendakur, R 2014, ‘The labour market integration of refugee and family reunion immigrants: a comparison of outcomes in Canada and Sweden’, Journal of Ethnic and Migration Studies , vol. 40, no. 5, pp. 689-709, DOI:10.1080/1369183X.2013.849569. Bochner, S, McLeod, BM & Lin, A 1977, ‘Friendship patterns of overseas students: a functional model’, International Journal of Psychology , vol. 12, no. 4, pp. 277-294. Church, AT 1982, ‘Sojourner adjustment’, Psychological Bulletin , vol. 91, no. 3, p. 540

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Jeremy Jammes

chí Việt Nam: từ khởi thủy đé̂n 1945 [Journalist in Vietnam: From the Origins to 1945]. Hochiminh City: NxB thành phố Hồ Chí Minh. Jammes, Jeremy. 2014. Les oracles du Cao Đài: Étude d’un mouvement religieux vietnamien et de ses réseaux. Paris: Les Indes savantes. Jammes, Jeremy. 2016. “Caodaism in Times of War: Spirits of Struggle and Struggle of Spirits.” SOJOURN: Journal of Social Issues in Southeast Asia, 31 (1), pp. 247-294. Jammes, Jeremy. Forthcoming. “Theosophying the Vietnamese Religious Landscape: A

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James Underwood and Marta Kowalczuk-Walędziak

beyond. Paper presented at ‘European Conference on Education Research’ (ECER) 2014. Porto, Portugal. Fullan, M. (2016). The elusive nature of whole system improvement in education. Journal of Educational Change, 17(4), 539-544. Glatter, R. (2014). Leadership and Management: Spotting the Difference an Expert Perspective. London, UK: National College for Teaching and Leadership. Gleeson, M., & Tait, C. (2012). Teachers as sojourners: Transitory communities in short study-abroad programmes. Teaching and Teacher Education, 28

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Robert Garot

Deportations of Sojourners in Israel«, in: International Labor and Working-Class History 79 (2011), pp. 81–102. and the way in which migrants are blamed by the natives for abysmal circumstances foisted upon them by the state, David Bacon: Illegal People. How Globalization Creates Migration and Criminalizes Immigrants, Boston 2009. evidences the performative realism Uli Linke: »Contact Zones. Rethinking the Sensual Life of the State«, in: Anthropological Theory 6 (2006), pp. 205–225. of the state’s relationship with ›others‹. Jock Young: The Vertigo of Late Modernity

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Bianca Miarka, Ciro José Brito, John Amtmann, Cláudio Córdova, Fabio dal Bello and Suzi Camey

forms an RxR matrix Q of which rows sum to zero, so that the diagonal entries are defined by: (2) q r r = − ∑ s ≠ r   q r s . $${{q}_{rr}}=-\sum{_{s\ne r}\ {{q}_{rs.}}}$$ Fitting multi-state models for panel data generally relies on the Markov assumption that future evolution only depends on the current self-paced state, which means that the next movement depends on the preceding movements. In a time-homogeneous Markov model, in which q rs is also independent of t, the sojourn time in each state ris