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László Balázs

Bar-On model of emotional-social intelligence. Psicothema , 18, Suplemento, 13-25. Bíró B., & Serfőző M. (2003). Szervezetek és kultúra. In Hunyady Gy., & Székely M. (Eds.), Gazdaságpszichológia (pp. 481-541). Budapest: Osiris. Coetzee, M., & Jansen, C. A. (2007). Emotional Intelligence in the Classroom . The Secret of Happy Teachers . Cape Town: Juta. Gaziel, H. H. (1997). Impact of School Culture on Effectiveness of Secondary Schools With Disadvantaged Students. Journal of Educational Research , 90 (5), 310-318. Goffee, R., & Jones, G. (1998). The

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Albulena Metaj-Macula

References Brackett, A. M., Mayer, D. J., Warner, M. R. Emotional intelligence and its relation to everyday behavior. University of New Hampshire, Department of Psychology, Conant Hall, 10 Library Way, Durham, NH 03824, USA Cherniss, C. Emotional Intelligence: Graduate School of Applied and Professional Psychology. Consortium for Research on Emotional Intelligence in Organizations .What it is and why it matters. Rutgers University Chan, D. W. (2005). Emotional Intelligence, social coping, and psychological

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Elena Spirovska Tevdovska

References • Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of managerial psychology, 18, 788-813. • Emotional Intelligence Questionnaire (2013) developed by Anaptys, The Development Practice (2013). Retrieved from • • Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ

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Anna Baczyńska

Library of America. Wagner, R.K., Sujan, H., Sujan, M., Rashotte, C.A. and Sternberg, R.J. (1999). Tacit knowledge in sales. In: R.J. Sternberg and J.A. Horvath (eds.), Tacit knowledge in professional practice (pp. 155-182). Mahwah, NJ: Lawrence Erlbaum Associates. Woodruffe, C (1992). What is meant by a competency? In: R. Boam and P. Sparrow (eds.), Designing and Achieving Competency. Maidenhead: McGraw-Hill. Zeidner, M., Matthews, G. and Roberts, R. (2004). Emotional Intelligence in the Workplace: A Critical Review

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Ľudmila Majerníková and Andrea Obročníková

REFERENCES/PIŚMIENNICTWO 1. Mayer JD, Salovey P, Caruso DR. A further consideration of the issues of emotional intelligence. Psychol. Inq. 2004; 15: 249–255. 2. Petrides KV, Furnham A. Trait emotional intelligence: Behavioral validations in two studies of emotion, recognition and reactivity to mood induction. European Journal of Personality. 2013; 57(17): 3957. . 3. Schutte NS, Malouff JM, Bobik C, et al. Emotional intelligence and interpersonal relations. J. Soc. Psychol. 2001; 141: 523–536. 4. Bulmer Smith

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Vasile Roman

.60 [6] Iidem,pg.70 [7] Iidem,pg.73 [8] idem,pg.73 [9] Goleman, Daniel,Inteligența emoțională, Editura Curtea Veche, București, 2001, pg.71

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Irena Pilch

References Allsopp, J., Eysenck, H. J., & Eysenck, S. B. G. (1991). Machiavellianism as a component in psichoticism and extraversion. Personality and Individual Differences , 12,1,29-41. Ashkanasy, N. M., & Dasborough, M. T., (2003). Emotional processes in military leadership. Report prepared for the Canadian Forces Leadership Institute. The University of Queensland, Australia. Austin, E. J., Farrelly, D., Black, C., & Moore, H. (2007). Emotional intelligence, Machiavellianism

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Dorota Szczygieł and Róża Bazińska

References Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage. Allen, J., Pugh, D. Grandey, A., & Groth, M. (2010). Following display rules in good or bad faith?: Customer orientation as a moderator of the display rule-emotional labor relationship. Human Performance, 23(2), 101-115. Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema, 18, supl., 13-25. Baron, R.M., & Kenny, D. A

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L N A Chandana Jayawardena

Transformational Leadership: Learning to share the Vision”, Organizational dynamics, Winter, pp. 19-31, 1990. [6] Brackett M.A., Mayer J.D., andWarner R.M., Emotional Intelligence and its relation to every day behavior , Personality and Individual Differences, 36, 1387-1402, 2004. [7] Mayer J.D., Salovey,P., What is emotional intelligence? In Salovey, P. Shuyter, D. (Eds.), Emotional development and emotional intelligence: Educational Implications , Basic Books New York, pp. 3-31, 1997. [8] Collins J., Good to Great, Random House

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Blair Kidwell, David M. Hardesty, Brian R. Murtha and Shibin Sheng

References Brackett, Marc A. and John D. Mayer (2003), “Convergent, Discriminant, and Incremental Validity of Competing Measures of Emotional Intelligence”, Personality and Social Psychology Bulletin, 29 (9), pp. 1.147 - 58. (SREIS) Goleman, Daniel (1995), Emotional Intelligence, New York, NY: Bantam Books. Mayer, John D. and Peter Salovey (1997), “What is Emotional Intelligence?” Peter Salovey and David Slusher, eds. Emotional Development and Emotional Intelligence: Implications For Educators (3 - 31), New