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Agron Chaushi, Blerta Abazi Chaushi and Florije Ismaili

References 1. Alabau Muñoz, A. (2004). La Unión Europea y su política para el desarrollo de la administración electrónica: tras los objetivos de la Estrategia de Lisboa. Madrid: Fundación Vodafone España. 2. Alhomod, S. M., & Shafi, M. M. (2012). Best Practices in E government: A review of Some Innovative Models Proposed in Different Countries. International Journal of Electrical & Computer Sciences, 12(1), 1–6. 3. Almazan, R. S., & Gil-García, J. R. (2008). E-Government portals in Mexico. 4. Andersen, K. V., & Henriksen, H. Z. (2006). E-government

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David Špaček

/documents/psg1/Criado.pdf GRAND, G., CHAU, D. (2005). Developing a generic framework for e-government. Journal of Global Information Management , 2005, Retrieved June 23, 2008 from http://www.accessmylibrary.com/coms2/summary_0286-18298874_ITM. http://www.accessmylibrary.com/coms2/summary_0286-18298874_ITM Information on criteria and results of The Best competition of the magazine eGovernment.cz (concerning the researched period of awards) ( http://www.egovernment.cz/ Information on criteria and

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Daiga Dumpe and Irina Arhipova

References Andersen, K. V., Henriksen, H. Z. , "The First Leg of E-government Research: Domain and Application Areas 1998-2003". International Journal of Electronic Government Research, 1(4), pp. 26-44, 2005 Millard, J. Danish Technological Institute "ePublic services in Europe: past, present and future", Research findings and new challenges, Final Paper, 2003 Department of Economic and Social Affairs, "United Nations E-Government Survey 2010", Leveraging e-government at a time of

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Otniel Didraga

References 1. Bannister, F., & Connolly, R. (2015). The great theory hunt: Does e-government really have a problem?, Government Information Quarterly, 32, 1-11. 2. Bonsón, E., Torres, L., Royo, S., & Flores, F. (2012). Local e-government 2.0: Social media and corporate transparency in municipalities, Government Information Quarterly, 29, 123-132. 3. Boughzala, I., Janssen, M., Assar, S. (2015). E-Government 2.0: Back to Reality, a 2.0 Application to Vet (Chapter 1), In I. Boughzala, M. Janssen, Assar S. (Ed

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Janja Nograšek

References Abuali, A., Alawneh, A., & Mohammad, H. (2010). Factors and Rules Effecting in E-Government. European Journal of Scientific Research, 39(2), 169-175. Al-kaabi, R., & Hattab, E. (2009). E-Government Success Factors: A Survey. Proceedings of The 9th European Conference on e-Government, (pp. 39-44>). University of Westminster, London. Apostolou, D., Mentzas, G., Stojanovic, L., Thoenssen, B., & Pariente Lobo, T. (2011). A collaborative decision framework for managing changes

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Ogerta Elezaj, Dhimiter Tole and Nevila Baci

) Big-data applications in the government sector, Communications of the ACM, 57 (3): 78-85. Moreno, J., M. A., Serrano, and E. Fernández-Medina. (2016). “Main Issue in Big Data Security.” Futur. Internet, vol. 8, no. 3, p. 44, 2016 N. Arch-int and S. Arch-int, “Semantic Ontology Mapping for interoperability of Learning Resource Systems using a rule-based reasoning approach,” Expert Syst. Appl., vol. 40, no. 18, pp. 7428-7443, Dec. 2013. Yusifov, Farhad. “Big Data in e-Government: Issues, Opportunities and Prospects.” In ECEG2016 Proceedings of 16th

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David Špaček

://www.epractice.eu/files/Digitizing%20Public%20Services%20in%20Europe%20Putting%20ambition%20into%20action%20-%209th%20Benchmark%20Measurement%20-%20December%202010.pdf. Chum, J. (2013). Připadali jsme si skoro jako v Kocourkově [We thought like being in the Crazy Town](interview with the president of Association of secretaries of municipal offices). Veřejná správa, 1, 10-11. Clift, S. L. (2004). E-government and democracy: Representation and citizen engagement in the information age. Retrieved from http

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David Špaček

://www.ceskapozice.cz/domov/politika/ministerstvu-vnitra-mohouvyschnout-eurodotace (last accessed 20 February 2014). Česká televize. 2013. “Ani po roce registr vozidel nefunguje bezchybně.” Available at http://www.ceskatelevize.cz/zpravodajstvi-brno/zpravy/233978-ani-poroce-registr-vozidel-nefunguje-bezchybne/ (last accessed 5 May 2014). Chen, Y. 2010. “Citizen-Centric E-government Services: Understanding Integrated Citizen Service Information Systems.” Social Science Computer Review 28(4), 427 - 442. Chum, J. 2013. “Připadali jsme si skoro jako v Kocourkově.” Veřejná správa 1, 10 - 11

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Robert Perdał

References Aichholzer G., 2005. Service take-up and impacts of e-government in Austria. In: Wimmer M.A., Traunmüller R., Grönlund Å., Andersen K.V. (eds), Electronic government. 4th International Conference, EGOV 2005, Proceedings, 3591/2005, Springer-Verlag, Berlin: 93-104. Amoretti F., 2007. Digital international governance. In: Anttiroiko A-V., Mälkiä M. (eds), Encyclopedia of digital government. Idea Group Reference, Hershey, London: 365-370. Anttiroiko A.-V., 2005. Urban e-government in Finland. In: Drüke H

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Renáta Máchová and Martin Lněnička

References AL-KHOURI, A. M. (2011). An Innovative Approach for e-Government Transformation. International Journal of Managing Value and Supply Chains , 2 (1), 22-43. ISSN 0976-979X. ALGHAMDI, I. A.; GOODWIN, R.; RAMPERSAD, G. (2011). E-Government Readiness Assessment for Government Organizations in Developing Countries. Computer and Information Science , 4(3), 3-17. ISSN 1913-8997. ALI, O.; SOAR, J.; YONG, J. (2014). Impact of Cloud Computing Technology on E-Government. In: Proceedings of the 20th International Conference on Information and