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REFERENCES Ancarani, A. Di Mauro, C. & Giammanco, M. D. (2019) Linking Organizational Climate to Work Engagement: A Study in the Healthcare Sector, International Journal of Public Administration, 42: (7), 547-557. Bakker, A. B. (2011). An Evidence-Based Model of Work Engagement. Current Directions in Psychological Science, 20(4), 265–269. Brown, S. P. & Leigh, T. (1996). A new look at psychological climate and its relationship to job involvement. Journal of Applied Psychology

References Albrecht, S.L. (2012), “The influence of job, team and organizational level resources on employee well-being, engagement, commitment and extra-role performance: Test of a model”, International Journal of Manpower, Vol. 33, No. 7, pp. 840-853. Albrecht, S.L. (2013), “Work engagement and the positive power of meaningful work”, in: Bakker, A. B. (eds.) Advances in positive organizational psychology, pp. 237-260, Emerald Group Publishing Limited: UK. Albrecht, S.L. and Su, M.J. (2012), “Job resources and employee engagement in a Chinese context: the

References 1. Aon Hewitt, 2018, (20.05.2018 - access date). 2. Bakker A.B. (2009), Building engagement in the workplace . In C. Cooper &R. Burke (Eds.), The peak performing organization (pp. 50–72). London, England: Routledge. [In:] De Clercq D., Bouckenooghe D., Raja R., Matsyborska G. (2014), Servant Leadership and Work Engagement: The Contingency Effects of Leader–Follower Social Capital , “Human Resource Development Quarterly”, Vol. 25, No. 2, pp. 183-212. 3. Chughtai A.A., Buckley F. (2008), Work engagement and its relationship with state

and Business in Southeastern and Central Europe , 291-305. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21 (7), 600-19. Schaufeli, W. B., & Bakker, A. B. (2003). Utrecht Work Engagement Scale. Retrieved from: Tatalović Vorkapić, S., & Mustapić, J. (2012). Internal and external factors in professional burnout of substance abuse counsellors in Croatia. Ann Ist Super

References [1] Choo Ling Suan, Aizzat Mohd Nasurdin, 2016. Supervisor Support and Work Engagement of Hotel Employees in Malaysia: Is it Different for Men and Women? Gender in Management: An International Journal, 31(1), pp.2-18, [2] Christian, M.S., Garza, A.S., Slaughter, J.E., 2011. Work Engagement: A Quantitative Re-view a Test of Its Relations with Task and Con-textual Performance. Personnel Psychology, 64(1), pp.89-136. j.1744-6570.2010.01203.x. [3] Clampitt, P.G., 2005. Communicating for

Psychology , Vol. 92, No. 6, pp. 1542-1556. 7. Bakker, A.B., Demerouti, E. (2009). The crossover of work engagement between working couples: a closer look at the role of empathy. Journal of Managerial Psychology, Vol. 24, No. 3, pp. 220-236. 8. Beazley, A., Ball, C. and Vernon, K. (2017). Workplace Age Diversity: The Employers’ Perspectives. Available at [29 September 2019]. 9. Brooke, L. (2003). Human resource costs and benefits of maintaining a mature-age workforce

, in terms of publication date range and databases used in order to extract relevant articles. Thus, it continues to drive the explorative conversation around the construct of engagement in research. The review includes only peer-reviewed articles from three databases: EBSCO (Business Searching Interface), Emerald, and ProQuest (ABI/INFORM Collection). The search was confined to English language publications that contained the expression “employee engagement” or “work engagement” in the abstract, the most frequent keywords used to describe the analyzed construct

]. Oslo: Franke, V. C. (2001). Generation X and the military: A comparison of attitudes and values between West Point cadets and college students. Journal of Political and Military Sociology, 29, 92-119. Griffith, J. (2008). After 9/11, what kind of reserve soldier? Considerations given to emerging demands, organizational orientation, and individual commitment. Armed Forces & Society, 35, 214-240. doi: 10.1177/0095327X07312490. González -Romá, V., Schaufeli, W. B., Bakker, A. B,. & Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles

Journal , Vol. 3, No. 4, pp. 692–724. Karatepe, O. M., Beirami, E., Bouzari, M., Safavi, H. P. (2014), Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry, International Journal of Hospitality Management , Vol. 36, pp. 14–22. Kim, T.-Y., Kim, M. (2013), Leaders’ moral competence and employee outcomes: The effects of psychological empowerment and person–supervisor fit, Journal of Business Ethics , Vol. 112, No. 1, pp. 155–166. Kim, K., Jogaratnam, G. (2010), Effects of individual and organizational factors

work engagement. Current Directions in Psychological Science, 20 (4), 265–269. Bakker, A. B. (2017). Strategic and proactive approaches to work engagement. Organizational Dynamics, 46 (1), 67-75. Beijerse, R. P. (2000). Knowledge management in small and medium-sized companies: knowledge management for entrepreneurs. Journal of Knowledge Management, 4 (2), 162-179. Bolin, M., Marklund, S., & Bliese, P. (2008). Organizational impact on