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References Maddison R., Darnton G. Information Systems in Organisations. Improving business processes. Clays Ltd, St Ives plc. 1996. Mason R., J. McKenney and D. G. Copeland. An Historical Method for MIS Research: Steps and Assumptions. MIS Quarterly, 21, 3, pp 307-320. 1997. Bannister F. The Dimension of Time: Historiography in Information Systems Research. Electronic Journal of Business Research Methods , Volume 1 Issue 1 (2002) 1-10. Lensch J. E. The Change Delineator Theory: A Test With A Case Study Of An Innovation In School-Community Relations

and Materials , vols. 584-586, pp. 2250-2263, 2014. [4] M. Durdan, B. Stehlikova, M. Pastor, J. Kacur, M. Laciak and P. Flegner. “Research of annealing process in laboratory conditions”. Measurement, vol. 73, pp. 607-618, 2015. ISSN 0263-2241. [5] T. Hang Wang and P. Jun Zheng. “Analysis of Usability of ECDIS Human-Machine Interface”, Applied Mechanics and Materials , vols. 519-520, pp. 1397-1400, 2014. [6] ISO 9001:2015. Quality management systems – Requirements [Electronic resource]. – Mode of access: https://www.iso.org [7] ISO 14001:2015. Environmental

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for Object-Oriented Applications,” in Third International Conference on Innovative Computing Technology (INTECH) , 2013, pp. 407–409. https://doi.org/10.1109/intech.2013.6653681 [4] D. Kung and J. Lei, “An Object-Oriented Analysis and Design Environment,” in 2016 IEEE 29th International Conference on Software Engineering Education and Training (CSEET) , 2016, pp. 91–100. https://doi.org/10.1109/CSEET.2016.20 [5] K. Kluza, P. Wiśniewski, K. Jobczyk, A. Ligęza, and A. Suchenia (Mroczek), “Comparison of selected modeling notations for process, decision and system

-236, May-June 2001. [4] A. Anohina and L. Intenberga, “The Set of Agents for the Modelling of Student’s Emotions in Intelligent Tutoring Systems,” in 12th IASTED International Conference on Artificial Intelligence and Soft Computing (ASC 2008) , 2008, pp.73-78. [5] R.Picard, Affective computing. Cambridge: MIT Press, 1997. [6] M.Ochs and C.Frasson, “Optimal emotional conditions for learning with an intelligent tutoring system,” in 7th International Conference on Intelligent Tutoring Systems , 2004, pp.845-847. [7] A. Sarrafzadeh, A. Alexander, F. Dadgostar, C. Fan, A

-Qawasmeh, E., (2011), “A Learning Driven Model for ERP Software Selection Based on the Choquet Integral: Small and Medium Enterprises Context, Digital Enterprise and Information Systems”, Communications in Computer and Information Science, No. 194, pp. 358-371. 5. Asl, M. B., Khalilzadehb, A., Youshanlouei, H. R., Moodd, M. M., (2012), “Identifying and ranking the effective factors on selecting Enterprise Resource Planning (ERP) system using the combined Delphi and Shannon Entropy approach”, Procedia - Social and Behavioural Sciences Vol. 41, pp. 513 - 520. 6. Ayağ, Z

References Основы управления и аудита информационной безопасности: Как обеспечить информационную безопасность предприятия: Центр аудита информационной безопасности. [Elektroniskais resurss]. - http://bezpeka.ladimir.kiev.ua/pq/show/seminar/html/index.html Warkentin M., Vaughn R. B. Enterprise Information Systems Assurance and System Security: Managerial and Technical Issues. - Idea Group Publishing, 2006. - 406 p. Цирлов, В. Л. Основы информационной безопасности автоматизированных систем. - Феникс, 2008. - 173 p. Miķelsons U. Informācijas tehnologiju noziegumu

. Information Systems Management, 25(2), 113-120. Attaran, M. (2004). Exploring the relationship between information technology and business process reengineering. Information & Management, 41(5), 585-596. Atkinson, A. A. (1998), Strategic Performance Measurement and Incentive Compensation, European Management Journal , Vol. 16, No. 5, Oct, pp. 552-561. Atkinson, A., Waterhouse, J., Wells, R. (1997), A stakeholder approach to strategic performance measurement, Sloan Management Review, pp. 25-37 Balachandran, K. R., Shu, H. L., Suresh, R. (2007), ‘A framework for unused

R eferences [1] E-commerce trends. [Online] Available from: https://don16obqbay2c.cloudfront.net/wp-content/uploads/ru/Retina_E-commerce-trends_Part2-1480613113.png [2] eMarketer. Top 10 US Ecommerce Companies in 2018. [Online] Available from: https://www.emarketer.com/content/top-10-usecommerce-companies-in-2018 [3] G. Adomavicius and A. Tuzhilin, “Toward the next generation of recommender systems: A survey of the state-of-the-art and possible extensions,” IEEE Transactions on Knowledge and Data Engineering, vol. 17, no. 6, pp. 734–749, 2005. https

References Bingi P., Sharma M.K., Godla J.K. Critical issues affecting an ERP implementation. Information Systems Management 16 (3), 1999. 7-14 pp. Chen I.J. Planning for ERP systems: analysis and future trend. Business Process Management Journal 7 (5), 2001. 374-386 pp. Gattiker T.F., Goodhue D.L. Understanding the locallevel costs and benefits of ERP through organizational information processing theory. Information & Management (41), 2004. 431-443pp. Griffith T.L., Zammuto R.F., Aiman-Smith L. Why new technologies fail? Industrial Management 41 (3). 1999