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influence of presumed media influence in politics. Do politicians’ perceptions of media power matter?’, Public Opinion Quarterly 72(2): 331-344. Enjolras Bernard & Segaard, Signe Bock (2011). Ungdommens politiske bruk av sosiale medier [Political use of social media among young people] (Report no. 6). Oslo: Institute for Social Research. Enjolras, Bernard, Karlsen, Rune, Steen-Johnsen, Kari & Wollebæk, Dag (2013). Liker. Liker ikke. #Sosiale medier, samfunnsengasjement og offentlighet [Likes. Dislikes. #Social Media, Civic Participation and the Public]. Oslo

Introduction Social media has received considerable attention from researchers in risk and crisis communication. However, as the number of studies on social media, risk, and crisis communication has grown tremendously, it becomes all the more important to take stock before moving forward to avoid exhausting research questions and topics. While a few useful literature reviews have been published (e.g., Fraustino, Liu & Jin 2012 ; Ruggiero & Vos 2014 ; Veil, Buehner & Palenchar 2011 ), these must be updated and expanded, not least to include the recent

R eferences [1] N. Thabet and T. R. Soomro, “Big Data Challenges,” Journal of Computer Engineering & Information Technology, vol. 4, no. 3, 2015. https://doi.org/10.4172/2324-9307.1000133 [2] Internetlivestats.com, “Internet Users,” Internet Live Stats, 2019. [3] S. Inc., “Number of social media users worldwide from 2010 to 2021 (in billions),” Statista: The Statistics Portal, New York, 2019. [4] T. R. Soomro and H. Wahba, “Perspectives of Cloud Computing: An Overview,” Proceedings 14th International Business Information Management Association (IBIMA

References 1. Agnihotri, R., Kothandaraman, P., Kashyap, R., Singh, R. (2012). Bringing “Social” into Sales: The Impact of Salespeople’s Social Media Use on Service Behaviors and Value Creation // Journal of Personal Selling & Sales Management. Vol. 32(3), pp. 333–348. doi: 10.2753/PSS0885-3134320304. 2. Andzulis, J. M., Panagopoulos, N. G., Rapp, A. (2012). A Review of Social Media and Implications for the Sales Process // Journal of Personal Selling & Sales Management. Vol. 32(3), pp. 305–316. doi: 10.2753/PSS0885-3134320302. 3. Baptista, J., Wilson, A. D

). Statistical methods in education and psychology. Englewood Cliffs, NJ: Prentice Hall. 16. Kilis, S., Rapp, C., & Gülbahar, Y. (2014). Validation of Social Media Toolkit. Proceedings of the Ireland International Conference on Education, Dublin, October 27-30, 2014, 27-29. Retrieved from http://www.somecat.org/wp-content/uploads/2015/03/Kilis-Rapp-G%C3%BClbahar-Reliability-and-Validity-of-Social-Media-Toolkit.pdf 17. Halic, O., Lee, D., Paulus, T., & Spence, M. (2010). To blog or not to blog: Student perceptions of blog effectiveness for learning in a college-level course

References 1. Białopiotrowicz G. (2010), Kreowanie wizerunku w biznesie i polityce, Poltext, Warszawa. 2. Bohnert D., Ross W.H. (2010), The Influence of Social networking Web Sites on the Evaluation of Job Candidates, “Cyperpsychology, Behaviour, and Social Networking”, Vol. 13, Issue 3, pp. 341-347. 3. Broughton A., Foley B., Ledermaier S., Cox A. (2013), The use of social media in the recruitment process, Institute for Employment Studies, Brighton. 4. Frankowski P., Juneja A. (2009), Serwisy społecznościowe. Budowa, administracja i modernizacja, Helion, Gliwice

References 1. ASHP statement on use of social media by pharmacy professionals: developed through the ASHP pharmacy student forum and the ASHP section of pharmacy informatics and technology and approved by the ASHP Board of Directors on April 13, 2012, and by the ASHP House of Delegates on June 10, 2012. Am J Health Syst Pharm. 2012;69(23):2095–7. https://doi.org/10.2146/sp120011 2. von Muhlen M, Ohno-Machado L. Reviewing social media use by clinicians. J Am Med Inform Assoc. 2012;19(5):777–81. https://doi.org/10.1136/amiajnl-2012-000990 3. Chauhan B, George R

References 1. Apenteng, S. A., Doe, N. P. (2014), “Social Media & Business Growth: Why Small/Medium-Scale Enterprises in the Developing World Should take an Advantage of it”, Journal of Business and Management, Vol. 16 No. 5, pp. 76-80. 2. Barnes, D., Clear, F., Dyerson, R., Harindranath, G., Harris, L., Rae, A. (2012), “Web 2.0 and micro-businesses: an exploratory investigation”, Journal of Small Business and Enterprise Development, Vol. 19 No. 4, pp. 687-711. 3. Banking.com (2011), “Social Media Statistics: By-the-Numbers”, available at http://banking.com/analysis/social-media

)Współczesne aspekty komunikacji marketingowej, [in:] Muzahim Al-Noorachi (ed.), Współczesne wyzwania marketingowe – wybrane zagadnienia, vol. 54., Studia i monografie, Łódź, Warszawa. LAROCHE M., HABIB M.R., RICHARD M.O., SANKARANARAYANAN R. (2012) The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty, [in:] GuittonM. (ed.), Computers in Human Behavior, vol. 28., Elsevier B.V., Amsterdam. MRU H. (2002),Zarządzanie marką, Poznań, Wydawnictwo Forum Naukowe. OLĘDZKI J. (2006)Public relations w

References [1] Badan pusat statistik. (2018). Perkembangan Jumlah Kendaraan Bermotor Menurut Jenis, 1949-2017. Badan Pusat Statistik. Retrieved February 24, 2019, from https://www.bps.go.id/linkTableDinamis/view/id/1133 . [2] Parra-López, E., Bulchand-Gidumal, J., Gutiérrez-Taño, D. & Díaz-Armas, R. (2011). Intentions to use social media in organizing and taking vacation trips. Comput. Human Behav. 27(2), 640–654. [3] Ayeh, J.K., Au, N. & Law, R. (2013). Predicting the intention to use consumer-generated media for travel planning. Tour. Manag., 35, 132–143. [4