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REFERENCES A Guide to the Project Management Body of Knowledge 5th Edition, 2013. PMI, USA. Bara, M., Kmita, T., Korzekwa, J., 2016. Microstructure and properties of composite coatings obtained on aluminium alloys . Arch. Metall. Mater., 61, 1107-1112. DOI: 10.1515/amm-2016-0238 Crosby P.B., 1986. Running Things: the Art of Making Things Happen , Mc Graw-Hill, New York. Deming E.W., 1982. Quality, Productivity and Competition Position , MIT Press, Cambrige, Massachusetts. Juchniewwicz M., 2019. Development of project activity in organization (in Polish

REFERENCES Basu, R., 2017. Quality management tools and techniques in major infra-structure projects , 6th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO) , Noida, 114-126, DOI: 10.1109/ICRITO.2017.8342410. Borkowski, S., Knop, K., Szklarzyk, P., 2015. Meaning of quality inspection and control methods during manufacturing process of metal sheet stampings , Manufacturing Technology, 15(3), 266-274. Domiter, M., Marciszewska A., 2013. Zarządzanie projektami unijnymi. Teoria i praktyka

REFERENCE Bergman, B., Klefsjö, B., 2010. Quality from Customer Needs to Customer Satisfaction. Elanders Hungary, ISBN 978-91-44-05942-6. CSJ, 2009. ISO/TS 16949:2009 . Praha, ISBN 978-80-02-02176-6. CSJ, 2006. Proces schvalovani dilu do seriove vyroby (PPAP). Praha, ISBN 80-01833-8. CSJ, 2008. Moderni planovani kvality vyrobku (APQP). Praha, ISBN 978-80-02-02142-1. Dian, M., 2012. Contemporary Problems with Manufactured Product and Tools for Problem Solving . Monograph Toyotarity. Materials and Special Purpose Products Quality. University of Maribor

.1051/matecconf/201818303008 Ferdek, U.; Kozien, M. S. 2013. Simulation of Application of FGM Piezoelectric Actuators for Active Reduction of Beam Vibrations . Acta Physica Polonica A, 123, 1044-1047. DOI: 10.12693/APhysPolA.123.1044 Gadek-Moszczak, A., Radek, N., Wronski, S., Tarasiuk, J., 2014. Application the 3D image analysis techniques for assessment the quality of material surface layer before and after laser treatment . Adv. Mat. Res. Switz., 874, 133-138. DOI: 10.4028/ Gadek-Moszczak, A., Wojnar, L. 2009. Objective, quantitative and

REFERENCES Albuquerque, T., Dias, V. H., Poellinger, N., Pinto, J. F., 2010. Construction of a quality index for granules produced by fluidized bed technology and application of the correspondence analysis as a discriminant procedure , European Journal of Pharmaceutics and Biopharmaceutics, 75 (3), 418–424, DOI: 10.1016/j.ejpb.2010.04.002 Chen, K., Wang, C., Tan, K. H., Chiu, S-F., 2019. Developing one-sided specification six-sigma fuzzy quality index and testing model to measure the process performance of fuzzy information, International Journal of Production

REFERENCES Dziuba, ST., Ingaldi, M., Kadlubek, M., 2016. Use of quality management tools for evaluation of the products' quality in global economy, GLOBALIZATION AND ITS SOCIO-ECONOMIC CONSEQUENCES, 16th International Scientific Conference Proceedings, PTS I-V, UNIV ZILINA, pp. 425-432 Dziuba, ST., Ingaldi, M., Kadlubek, M., 2018. Quality analysis of the steel bars in chosen metallurgical enterprise, 27th International Conference on Metallurgy and Materials (METAL 2018), Ostrava, Tanger, 1893-1898. Ingaldi M. 2017. Wybrane zagadnienie inżynierii produkcji

Emergency Department: A Case Series of 4 Hospitals, Annals of Emergency Medicine , Volume 9, October: 504-510, (2009). Dziubiński Z. Zmiana społeczno-kulturowa a renesans sportu powszechnego w Polsce, [w:] A. Kaźmierczak, J. E. Kowalska, A. Maszorek-Szymala, A. Makarczuk (red.), Pedagogiczny wymiar kultury fizycznej i zdrowotnej w życiu współczesnego człowieka, Wydawnictwo Uniwersytetu Łódzkiego, Łódź, (2016) Furterer, S., Elshennawy, A. Implementation of TQM and Lean Six Sigma tools in local government: a framework and a case study , Total Quality Management, Vol. 16

REFERENCES Ballou, R.H., 2007. Business logistics/supply chain management , 5 Ed, Pearson Education India. Campos, R.S., Simon, A.T., Campos Martins, F., 2019. Assessing the impacts of road freight transport on sustainability: A case study in the sugar-energy sector , Journal of Cleaner Production, Vol. 220, 995-1004, Davern, M.J., Mantena, R., Stohr, E.A., 2008. Diagnosing decision quality, Decision Support Systems, Vol. 45, Issue 1, 123-139, Główny Urząd Statystyczny, 2018. Transport

REFERENCES BOP Consulting 2010. Mapping the Creative Industries: A Toolkit , Creative and Cultural Economy series ⁄ 2, The British Council, London. Grönroos, C., 1984. A Service Quality Model and its Marketing Implications , European Journal of Marketing 18 (4). Gummesson, E., Grönroos, C., 1987. Quality of Services: Lessons from the Products Sector , (in:) Suprenant, C. (ed.), Add Value to Your Service: The Key to Success, American Marketing Association, Chicago. Howkins J. 2001. The Creative Economy: How People Make Money From Ideas , Penguin, London

REFERENCES Biesok, G., 2013. Zarządzanie jakością w logistyce , Wydawnictwo Naukowe Akademii Techniczno-Humanistycznej w Bielsku-Białej, Bielsko-Biała. Czajkowska, A., Stasiak-Betlejewska, R., 2015. Quality Management Tools Applying in the Strategy of Logistics Services Quality Improvement , Serbian Journal of Management, 10(2), 225-234. Detyna, B., 2015. Zarządzanie jakością logistyce , Wydawnictwo Państwowej Wyższej Szkoły Zawodowej im. Angelusa Silesiusa, Wałbrzych 2015. Frąś, J., 2013. Kompleksowe zarządzanie jakością w logistyce , Wyższa Szkoła Logistyki