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, 58. Syvertsen, T. (1999). (The Many Uses of the ‘Public Service’ Concept. (Accessed March 9 th , 2018) Types of Companies: Private Sector and Public Sector Organizations, Q&A. (2018, July 2). (Accessed March 17 th , 2018) European Commision, OECD, & European Observatory on Health System Policies. (2017). State of Health in the

contemporary world. Information Systems and Innovation Group, London School of Economics and Political Science. 9. CORDELLA, A. – BONINA, C. M. 2012. A public value perspective for ICT enabled public sector reforms: A theoretical reflection. In Government Information Quarterly , vol. 29, pp. 512–520. DOI 10.1016/j.giq.2012.03.004. 10. CORDELLA, A. – TEMPINI, N. 2015. E–government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery . In Government Information Quarterly. DOI . 11

, and D. Rutherford (2000). “ Making Decentralization Work: An Empirical Investigation of Governance and Public Services in Uganda.” IRIS, University of Maryland. Azfar, O.,T. Gurgur, S. Kahkonen, A. Lanyi, and P. Meagher (2000). “Decentralization and Governance: An empirical investigation of public service delivery in the Philippines.” IRIS, University of Maryland. Bardhan, P. and D. Mookherjee, 1998, “Expenditure Decentralization and the Delivery of Public Services in Developing Countries”, CIDER Working Paper C98/104. Bardhan, P. and D. Mookherjee (2003

References Appelbaum, Richard P. and Ross Follett. 1978. “Size, Growth, and Urban Life A Study of Medium-Sized American Cities.” Urban Aff airs Review 14(2), 139 - 168. Bel, Germa, Xavier Fageda and Mildred E. Warner. 2010. “Is private production of public services cheaper than public production ? A meta-regression analysis of solid waste and water services.” Journal of Policy Analysis and Management 29(3), 553 - 577. Blom-Hansen, Jens. 2004. “Stordrift sfordele i den kommunale serviceproduktion ? Skoleomradet som eksempel.” In J. Blom-Hansen, A. S. Norgaard, T

References [1] Aaberge, R., Bhuller, M., Langørgen, A. and Mogstad, M., 2010. The Distributional Impact of Public Services When Needs Differ , IZA Discussion Paper No. 4826. [2] Curtice, J. K. and Patrikios, S., 2009. Locked In and Silent? The Effectiveness of ‘Voice’ in Public Services Reform , APSA 2009 Toronto Meeting Paper. [3] Duguit, L., 1922. Concept of Public Service. Yale LJ , 32 , pp.425. [4] Grigorescu, A., 2006. Marketing of public and private affairs–a link. Kybernetes , 35 (7/8), pp.1179-1189. [5] Grigorescu, A., Bob, C.A. and Dobrescu, E

Introduction In a geographical context, “access” is the quality of having interaction with, or passage to, a particular good, service, facility, or other phenomenon that exists in the spatiotemporal world ( Talen 2001 ). In the public services context, “access” describes a state in which people can get to key services at reasonable cost, in reasonable time and with reasonable ease. The term includes a spatial aspect that focuses on evaluating the geographical distribution of specific objects – in our case, elements of public infrastructure. In the scientific

Journey to Society 4.0. Society 4 . On-line article. Available at: . [17] Haan, E., Meier, S., Haartsen, T. & Strijker, D. (2017). Defining „Success” of local citizens´ initiatives in maintaining public services in rural areas: A professional´s Perspective. Sociologia Ruralis 58(2), 312–330. DOI: 10.1111/soru.12173. [18] Hite, J. (1997). The Thünen model and the new economic geography as a paradigm for rural development policy. Review of Agricultural Economics 19(2), 230–240. DOI: 10.2307/1349738. [19

References Blair, T. 1998. Foreword to Secretary of State for Social Security and Minister for Welfare Reform. New Ambitions for Our Country: A New Contract for Welfare. London, Cm 3805, iii-iv. Clarke, J. 2007. "Unsettled Connections: Citizens, Consumers and the Reform of Public Services." Journal of Consumer Culture 7 (2), 159-178. Clarke, J. 2005. "Performing for the Public: Doubt, Desire and the Evaluation of Public Services." In P. Du Gay (ed.). The Values of Bureaucracy. Oxford, Oxford University Press, pages. Clarke, J. and J. Newman 2004 "Governing

Administration, vol. 68, no. 4 (2020), pp. 55–72 doi: 10.2478/admin-2020-0024 Leading public service reform: Some reflections Robert Watt & Michael Perkins* Department of Public Expenditure and Reform, Ireland Abstract The past decade has been a period of intense reform, bookended by two crises of seismic proportions – the troika bailout of Ireland in 2010 and the Covid-19 pandemic in 2020. This paper details the reforms which have been led by the Department of Public Expenditure and Reform over the past decade. Also, drawing on Robert Watt

References Boyle, R. (1997). Civil service reform in the Republic of Ireland. Public Money and Management, 17 , 49–53. Boyle, R. (2014). Revisiting performance appraisal: Can the performance management and development system (PMDS) be made to work? [Tom O’Connor working paper series]. Cork: Department of Government, University College Cork. Boyle, R. (2019). Public sector trends 2019 . Dublin: Institute of Public Administration. Callinan, K. (2019). The ‘one size fits all’ public service model: Is it fit for purpose? Address to IRN Conference, Dublin, March