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Social value of online information in the hotel industry

Abstract

Studies show that public information can create social value, which reflects on the purpose of this paper in identifying information on the online environment of the hotel industry which can directly or indirectly create social value and ultimately a competitive edge. Privately owned, small and mid-sized hotels in Romania find themselves in competitive online environment and, as such, many of them cannot compete or don’t possess the know-how to compete within the online environment. With identifying the information shared on the hotels online environment and the capability of the information in creating social value, hotels can reevaluate their online strategies. The immediate objective of this paper is to analyze the websites of a sample of 99 small and mid-sized hotels in Romania and to identify critical information that can directly or indirectly create social value. Part of the objective is to draw a conclusion of the main differences on the information shared on the hotels website, which in terms will show where small and mid-sized hotels can improve their online content strategy with socially valuable information. Key findings reflect that Romanian hotels have a clear pattern across the country when it come to their online environment. However, there are serious deficiencies that can influence both economical results and the possibility of creating socially valuable information online. This work increases our understanding of the information shared on the hotels websites in Romania and comes with suggestions that hoteliers can apply in the future to increase the competitiveness and the social value of their online environment.

Open access
Sociability and its impact on successful team work in an online environment

References Burke, A. (2011). Group Work: How to Use Groups Effectively. The Journal of Effective Teaching, 11, 2, 87-95. Emanovský, P. (2015). Problem-Based Learning and its Effect on Learners’ Relationships. Problems of Education in the 21st Century, 63, 53-61. Froldová, V. (2016). Why do Higher Secondary Students Like Cooperation but Reject Collaboration in an Online Environment? Proceedings of the 15 European Conference on e-learning ECEL 2016. Reading: Academic Conferences and Publishing International

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Particularities of the European Consumer’s Behavior in Online Environments

Abstract

Although it is no longer a novelty that the Internet has now become “fashionable”, being a means of informing, socializing and trading, which is being increasingly used by the general public, it is now imperative to study the implications of its use both on the consumer, including all the roles that it can take (initiating, financing, influencing, decision making, actual consumption of goods and services) and on the marketer, who is forced to consider the Internet as a marketing tool that can be used as a lever to generate positive reactions from the consumers. Against this background, the orientation of the individuals towards the online environment, defined by specialized literature as “the second life”, comes to justify, on the one hand, the consumers’ need for social interaction, and, on the other hand, the need for comfort and speed in identifying optimal alternatives. This paper aims to address only a facet of the behavior of the digital consumer, proposing a theoretical and instrumental analysis of the purchasing behavior of online goods and services.

Open access
Analysis of Individual Aspects Influencing Non-purchasing in an Online Environment and Consumer Willingness to Purchase Custom-Made Apparel

Abstract

Purpose: The main purpose of the study was to assess the opinion of online consumers about the possibility of making custom apparel using 3D body scanning technology in an online environment and to investigate the shopping experience of consumers who purchase in the online apparel market. In order to be able to propose solutions to improve the online shopping experience, we also investigated aspects influencing non-purchasing in an online environment.

Methods: An online questionnaire on shopping experience, influences on the purchase, and the process of online apparel shopping using advanced technology was prepared and distributed via several online channels to the consumers who purchase apparel online. The questionnaire was completed by 76 respondents from different European countries, the United States and Australia. In order to analyze individual aspects influencing non-purchasing in an online environment, an exploratory factor analysis was performed.

Results: The factor analysis revealed that the two broad dimensions of reasons why consumers have never bought any ready-to-wear apparel online despite browsing are a misperception of product integrity and time-consuming searching. The results show that the proposed solutions to improve the online apparel experience, such as making custom apparel using advanced technologies, have a positive impact on the decision of the consumers to purchase on the online apparel market. It turned out that a high proportion of potential consumers are willing to share their body dimensions through 3D body scanning technology in order to improve the fit of the apparel.

Conclusion: According to the results, we expect that the advanced 3D body scanning technology would provide substantial progress regarding fit, visualization, and manufacturing of custom-made apparel when purchasing in online stores.

Open access
Online Full-Time Faculty’S Perceptions of Ideal Evaluation Processes

Conference on Faculty Roles and Rewards, Tampa, FL. 8. Baran, E.; Correia, A. and Thompson, A. (2011). Transforming online teaching practice: Critical analysis of the literature on the roles and competencies of online teachers. In Distance Education, 32(3), (pp. 421-439). doi:10.1080/01587919.2011.610293 9. Beebe, R.; Vonderwell, S.; Boboc, M. (2010). Emerging Patterns in Transferring Assessment Practices from F2f to Online Environments. In Electronic Journal of E-Learning, 8(1), (pp. 1-12). 10. Berelson, B. (1952). Content

Open access
From the advertising campaign to the election campaign - online evolution

Abstract

The present study looks at how to structure an election or commercial advertising campaign in the online environment, the strategy it must follow in promoting it, without neglecting: the large or small frequency of interventions on social networks, the type of message, the target audience and the effects sought. All these stages are found in both business and online policy. In the election campaign, the most important goal is how we can turn into voices the likes received on the social network media. During the commercial advertising campaigns, the main goal is to achieve profit by strengthening the image of the brand. The success or failure of a campaign depends, to an overwhelming extent, on the way in which the message and image of the company or the politician / party has been seen on the online environment.

Open access
Online Marketing Strategies for Travel Agencies

Online Marketing Strategies for Travel Agencies

This paper describes the theoretical foundations of marketing in the online environment in which a travel agency may develop an effective strategy for selling their products. In the first part of the article the author is focusing on functions of online marketing as well as on its advantages over traditional marketing instruments. In the next section the author addresses the search engine optimization in order to improve the position of a travel agency when searching for potential customers. In the final section the author describes the key social media as well as the right method how a travel agency should enter them. The basics and experiences described in the paper can be used as a universal guide for all travel agencies intending to successfully manage their marketing activities in the online environment.

Open access
Can Social Media Addiction Influence the Consumers’ Loyalty for a Certain Brand or Product?

Abstract

The individuals and especially the young ones live in a certain online information and communication bubble. The aim of this paper is to present certain aspects related to social media, to the addiction of social media developed by young individuals that are becoming the main online consumers in today’s economy and to identify if a certain social media addiction can affect the consumers, the products that they buy and the brands that they acquire or use. The paper underlines the concept of brand loyalty; its main characteristics and we point out certain advantages and disadvantages in relation to social media and the addiction for the online environment.

Open access
Web Land - Design Trends for 2016

Abstract

The reason for building a website is primarily to reach target audiences worldwide (or local audiences, as appropriate) and, secondly, to represent a company or organization in the online environment. And if we take the second case, namely online representation is necessary to make sure that website is always updated and that has an improved web design. Trends in web design can have multiple roles: to make a website more attractive and more functional and to increase its traffic and subsequent conversions. Given the evolution of technology, most websites have to suffer some changes so frequent visitors to enjoy right experiences regardless of how they access, so for companies that take seriously the importance of their online website, respecting future trends in the online space is the only way to start a new project. This article brings up some trends in web design, considering this issue of great interest in the online environment. Although it is quite difficult to predict which trends will later develop into the necessity, we must keep pace in this digital world where everything seems to change so fast.

Open access
Human Resources Strategies in Romanian Tourism Companies

Abstract

In the context of political, social and economic global worries, tourism remains an underexploited option as its ability to be a consistent revenues source in Romania. Some companies have understood this and thus they have successfully developed their activities by building their business in a strategic way. In the same way, others failed due to lack of vision and coherence. The strategic thinking capacity, that has led them to success, has been reflected specially in their human resources strategies - positive effects generator on long term. What do they mean and what do these strategies consist of? The main purpose of this article consists in the analysis of information both from the online environment and literature reviews referring to this subject. It also aims to provide best practices and recommendations for a strategic approach of human resources in tourism companies, having in mind an area whose future must to be considered.

Open access