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.pdf Cohasset Associates, Inc. (2005) 2005-Electronic Records Management Survey , Available from: Cohasset Associates, Inc. (2009) 2009-Electronic Records Management Survey , Available from: Cornwell Management Consultants plc. (2001) MoReq SPECIFICATION , Available from: Costake, N. (2004). e-Governance: Some Performance and Quality Assurance Aspects, Proceedings of the Third International Conference on Electronic Government

”: 53–72. In: Tanel Kerikmäe, ed. Normative Realties and Trends . Springer, 2014. 10. Mahler, Tobias. “Governance Models for Interoperable Electronic Identities.” Journal of International Commercial Law and Technology 8 (2) (2013): 148–159. 11. Martens, Taavi. “Electronic identity management in Estonia between market and state governance.” Identity in the Information Society 3 (1) (2010): 213–233. 12. Nyman-Metcalf, Katrin. “E-Governance in Law and by Law. The Legal Framework of e-governance”: 33–51. In: Tanel Kerikmäe, ed. Regulating eTechnologies in the

, pp. 223-244. Held, D. (1997). La democracia y el orden global; del estado moderno al gobierno cosmopolita . Madrid: Alianza. Heeks, R. (2001). ‘Understanding e-Governance for Development’. i-Government Working Paper Series , Vol. 11. IDEA & IFE (2007). Voting from Abroad . Mexico: International Institute for Democracy and Electoral Assistance. Lanvin, B. & Cornelius, P. K. (2003). The Global Information Technology Report 2002–2003. New York: Oxford University Press. Natera, A. (2001). El liderazgo politico en la sociedad democratica. Madrid: Centro de


E - uprava je potpuno obavljanje poslova uprave elektronskim putem bez upotrebe papira, ali ne samo to već i više od proste informatizacije rutinskih poslova uprave. E - uprava je način na koji vlade koriste tehnologije da bi građanima obezbedile jednostavniji i brži pristup informacijama i uslugama. Pomoću E - uprave postiže se kvalitet usluga koje obavlja javna uprava i omogućava se građanima da lakše uzmu učešće u radu demokratskih institucija. Korištenjem ovih tehnologija u svom radu uprava postaje efikasnija, pouzdanija i jeftinija.

Sve razvijene zemlje odlučuju se za uvođenje e - uprave koja se nameće kao preduslov za brz napredak i razvoj u XXI veku.

Trends of E-government in Czech Municipal and Regional Self-Government

The paper summarizes trends of e-government projects of Czech territorial self-governments (municipalities and regions). The summary is based on secondary data related to philosophy and practice of projects which were awarded or medialized as top projects in three Czech national e-government awards in the period 2005-2010.


The e-government has an important role to play now and in the future. To compare the readiness of Latvian electronic government in past and present, the Latvian e-government readiness will be evaluated, i.e., the e-government development index changes will be analysed in the period 2008- 2012, as well as main factors influencing this index will be discussed to assess the e-government readiness in future.


Social responsibility has received great authorial comments on making business commitments compensatory for corporate profits and/or rent-seeking in host communities. Unfortunately, that voice remains silent on the fundamental component of business responsibility and its improvement, i.e., governance policy. The paper, consequently, recommends a corporate policy for equitable and compensatory corporate citizenship in local communities. To justify the proposition, three objectives are established: proof that social responsibilities can improve with a governance policy, that authoritative policy represents a crucial change in social initiatives execution, and that policy absence incentivises implementation ineffectiveness and commitments paucity. Triangulation of interviews and survey data through SPSS analysis shows statistically significant coefficients validating the claim that corporate governance policy is an enrichment and facilitator of social responsibilities. The proposed policy framework will not only deliver competitive, scientific, objective, and excellent services but also represent a novel and future academic investigation.


The aim of this paper is to analyse the effect of the mobile phone penetration rate on inequality in Western Balkan countries and to provide empirical evidence. We explore the question of whether cell phone diffusion helps to decrease inequality and whether it has a positive income equality effect. In the developed conceptual framework, we consider that people with access to mobile telephony also have access to Wi-Fi and GPS and that individuals can perform different activities, such as engaging in e-commerce, e-governance, health, and education; paying bills; saving money; and transferring money to other persons. This represents a good foundation for poor persons exit the cycle of deprivation and leads to the development of equal opportunities. We analyse the impact of mobile phone penetration on inequality in Western Balkan countries by using ordinary least squares and two-stage least squares models (Asongu, 2015). Our results confirm the income-redistributive effect of mobile phone penetration.


Estonia is famous among politicians for its e-Governance policies. One core ingredient for this progress is the abolishment of outdated technologies and standards as this kind of legacy policy slows down the innovation process. This short paper adapts the Estonian approach towards legacy policy and proposes a political symbol initiated by the EU Presidency Trio of the United Kingdom, Bulgaria and Estonia. The entire topic was inspired by the motivation of the Estonian government to use the presidency to make a mark for Estonia. The twice-yearly occurring process of introducing and disabling the summertime, is not only annoying but has also almost exclusively negative impacts. Meanwhile, the summertime itself comes with many aspects of questionable impact and even opposing empirical results, but it also has some generally agreed upon positive influences. This paper takes side against the process of changing times, but does not take position for one of the possible solutions. This short article shall only inform and show the possibilities in regard to the summer time, the EU presidency and the political symbolism of celebrating the centenary of the First World War.


Use of Innovation of ICT in activities of the public sector, referred to as e-Government, has helped governments to improve their services to citizens, to businesses and to government units by making them more qualitative and easily accessible. The initiative of e-Government in Kosovo was identified as a priority of the government in 2008 and since then a number of projects have been implemented, amongst them the System for Electronic Archiving of Document (SEAD). Since the partial or full failure of implementation of e-government projects is very frequent phenomenon in developing countries, the identification of success and failure factors of projects is necessary in order to address them on time. In this study are assessed the level of success of implementation of SEAD and are identified the critical success and failure factors of this system through seven dimensions ITPOSMO by using the Design Reality Gap Analysis. By measuring the design-reality gap across seven dimensions, we have assessed the success of the implementation of SEAD, which scored 18.05. Results from this study indicate that if no action is taken to reduce the size of gaps, particularly the gap in dimensions “Processes” and “Staffing and Skills”, project risks falling in the category “Partial Failure”. Findings from this research will serve to reduce the risks that may affect the successful implementation of e-governance in Republic of Kosovo, and also will serve other researchers in identifying the failure and success factors of e-Government in developing countries.