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The claim will always represent the kind of information that is annoying to recipients. Systematic work with claims has a positive value for the company. Addressing the complaint has a positive effect on continuous improvement. This paper was worked out with the support of VEGA No.1/0229/08 Perspectives of quality management development in coherence with requirements of Slovak republic market.
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Trembecka A., 2015, Gospodarka Nieruchomościami. Teoria I Praktyka (Real Estate Management. Theory And Practice) Kraków, Wydawnictwa Agh (Agh Publishing House), P. 271
the Council, and repealing Commission Directive 87/250/EEC, Council Directive 90/496/EEC, Commission Directive 1999/10/EC, Directive 2000/13/EC of the European Parliament and of the Council, Commission Directives 2002/67/EC and 2008/5/EC and Commission Regulation (EC) No 608/2004 [displayed 15 March 2015]. Available at http://eur-lex.europa.eu/legal-content/en/ALL/?uri=CELEX:32011R1169
5. Regulation (EC) No 1924/2006 of the European Parliament and of the Council of 20 December 2006 on the nutritional and health claims made on foods [displayed 15
Gábor Csüllög, Gergely Horváth, László Tamás, Mária Szabó and Béla Munkácsy
In Hungary, not only the aftermath of the extraction in the past nearly 150 years, but also the economic changes taking place in the past two decades have had significant environmental consequences manifested, above all, in the landscape. It is, however, not sufficient to investigate the landscape components separately; it is necessary to explore connections within the landscape. Accordingly, the chief aim of this presentation has been, on the one hand, to work out the method of landscape load index, based on a quantitative database of mining claims and deposits of mining waste, which has revealed their impacts on the landscape as well. On the other hand, we have also aimed at developing the method of the mining load index of certain geographical landscape units. By calculating and analysing the indices, we have intended to build a quantitative database suitable for investigating the impacts of mining activities on the landscape. On the basis of the indices, the impacts and consequences could be ranked, and it was also possible to compare the impacts of different mining claims and waste deposits in three different landscape categories. With the main result of our examination, this will make it possible to investigate concrete problems and landscape conflicts caused by the landscape use of mining or its aftermath in different landscape units with a high load index.