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References Agasistia, T. and F. Bonomia. 2014. “Benchmarking Universities’ Efficiency Indicators in the Presence of Internal Heterogeneity.” Studies in Higher Education 39(7), 1237 - 1255. Alstette, J. 1995. Benchmarking in Higher Education: Adapting Best Practises To Improve Quality. Washington, D.C.: Association for Study of Higher Education. Arnaboldi, M. and G. Azzone. 2004. “Benchmarking University Activities: An Italian Case Study.” Financial Accountability and Management 20(2), 205 - 220. Burquel, N. and F. Van Vught. 2010. “Benchmarking in European Higher

References Abbott, J. (2003) "Does employee satisfaction matter? A study to determine whether low employee morale affects customer satisfaction and profits in the B2B sector", Journal of Communication Management , Vol. 7, No. 4, pp. 333-339. Alshawaf, A.H., Ali, J.M.H., Hasan, M.H. (2005) "A benchmarking framework for information systems management issues in Kuwait", Benchmarking: An International Journal , Vol. 12 No 1, pp. 30-44. Arceo, A. (2004) "Public relations in Spain: an introduction", Public Relations Review , Vol. 30, Issue 3, pp. 293-302. Bardhan, N

. (2002). The evolution of benchmarking in UK local authorities. Benchmarking: An International Journal, 9 (5), 429–49. Boyle, R. (2000). Performance measurement in local government [CPMR discussion paper 15]. Dublin: Institute of Public Administration. Boyle, R. (2014). Public sector reform in Ireland: Views and experiences from senior executives [State of the Public Service Series, research paper no. 13]. Dublin: Institute of Public Administration. Brown, K. W. (1993). The 10-point test of financial condition: Towards an easy-to-use assessment tool for smaller

numerical benchmark problems, IEEE transactions on evolutionary computation, 10, 6, 2006, 646-657. [7] Conn, A.R., Gould, N.I.M., Toint, P.L, Numerical experiments with the LANCELOT package (Release A) for large-scale nonlinear optimization, Math. Program., 73, 1996, 73–110. [8] Dolan, E.D., Moré, J.J., Benchmarking optimization software with performance profiles. Mathematical programming 91.2,2002, pp. 201-213. [9] Ermoliev, Y. M., Methods of solution of nonlinear extremal problems, Cybernetics, 2,4, 1966, 1-14. [10] Gogodze J., PageRank method for benchmarking

References [1] ABC-NETWORK (2007) Benchmarking study. Deliverable No. 6. Network of European Agro- Biotech Clusters, EUROPE INNOVA, European Commission. [2] Ajitabh A., & Momaya K. (2004) - Competitiveness of firms: review of theory, frameworks, and models. Singapore Management Review, Vol. 26, No. 1, pp. 45-61. [3] Arrowsmith J., Sisson K., Marginson P. (2004) - What can ‘benchmarking’ offer the open method of co-ordination?, Journal of European Public Policy, No. 11, Vol. 2, April 2004, Taylor & Francis Ltd, pp. 311-328. [4] Balkyte A., & Tvaronavičiene M

European Experience (pp. 27-46). England, Farnham: Ashgate Publishing Limited European Commission. (2006). Commission Regulation laying down a common charging scheme for air navigation services Text with EEA relevance (No 1794/2006). Official Journal of the European Union (Legislation): The Publications Office of the European Union. Oum, T. H., Yu, C., Choo, Y. (2011). ATRS Global Airport Performance Benchmarking Project, The Air Transport Research Society Vancouver, Canada: The Air Transport Research Society. Merkert, R., Pagliari, R., Odeck, J., Brathen, S

and Temporal Aggregates are Known.” Review of Economics and Statistics 72: 178–182. Doi: http://dx.doi.org/10.2307/2109758 . Di Fonzo, T. 2002. “Temporal Disaggregation of Economic Time Series: Towards a Dynamic Extension.” European Commission (Eurostat) Working Papers and Studies, Theme 1, General Statistics (pp. 41). Available at: http://ec.europa.eu/eurostat/documents/3888793/5816173/KS_AN-03-035-EN.PDF/21c4417c-dbec-45ec-b440-fe8bf95661b7?version=1.0 (accessed October 2015). Di Fonzo, T. and M. Marini. 2003. “Benchmarking Systems of Seasonally Adjusted Time

1 Introduction University benchmarking and assessment has long been a heated area of research and practices with many approaches and rankings. However, there exist different types of universities with different missions and sizes, resulting in varied emphases on research, teaching, or industrial/regional development. Even within research-oriented universities, some are more focused on basic research, while other ones aim more at applications. Most general ranking systems cannot show the degree to which ShanghaiTech University (hereafter: ShanghaiTech) as a small

and South-Eastern Europe 7(4): 329-349. IPART 1999. Efficiency Benchmarking Study of the NSW Distribution Business. Research Paper No. 13. Commissioned by the Independent Pricing and Regulatory Tribunal of New South Wales, Sydney. Jamasb, T. and Pollitt, M. 2001. Benchmarking and regulation: international electricity experience. Utilities Policy 9: 107-130. Jamasb, T. and Pollitt, M. 2003. International benchmarking and regulation: an application to European electricity distribution utilities. Energy Policy 31(15): 1609-1622. Joskow, P. J. and Schmalensee, R. 1986

problemy rozwoju przedsiębiorczości osobistej w dobie gospodarki rynkowej [Determinants and problems of the development of personal entrepreneurship in the era of the market economy], [in:] K. Jaremczuk (ed), Uwarunkowania przedsiębiorczości - aspekty ekonomiczne i antropologiczno- społeczne [Determinants of entrepreneurship - economic and socio-anthropological aspects], Prof. Stanisław Tarnowski State Higher Vocational School, Tarnobrzeg. Chudziński P., 2014, Wykorzystanie benchmarkingu w zarządzaniu kosztami w przedsiębiorstwie wodociągowym [Using benchmarking in the