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. (2000). Multi-Criteria Decision Making Methods: a Comparative Study (Applied Optimization - vol.44). Kluwer Academic Pub. Van Ark, B. & Iinklaar, R. (2005). Catching up or getting stuck? Europe's trouble to exploit ICT's productivity potential. Research Memorandum GD-79, University Groningen. World Competitiveness Center. (2007). The World Competitiveness Scoreboard. World Competitiveness Center. Retrieved January 13, 2011, from http://www.imd.ch/research/centres/wcc World Economic Forum. (2007). Global Competitiveness Report 2006-2007 . World Economic Forum

1 The topic stated in this paper is the part of research task solution Vega no.1/0205/14 The perspective of dynamic service companies existence in the SR in context of applying principles of the Innovation in the Union initiative resolved at the Faculty of Commerce of the University of Economics in Bratislava References Antlová, K. (2009). Motivation and barriers of ICT adoption in small and medium sized enterprises. E + M Ekonomie a management, 2 . 140 – 155, Retrieved July 16, 2015, from http://www.ekonomie-management.cz/download/1331826716_d7e9/11_antlova

: Occupational Skill Shortage Assessment. Department of Labour Te Tari Mahi . Retrieved June 23, 2012, from. http://www.dol.govt.nz/pdfs/professional-report-it.pdf Doucek, P., Kunstova, R. & Maryska, M. (2011a). Do We Have Enough ICT Specialists in the Period of eDependency? In: 24th Bled eConference “eFuture: Creating Solutions for the Individual, Organisations and Society” , June 12 - 15, 2011 [CD-ROM]. Maribor. University of Maribor, 2011, pp. 197-213. Doucek, P., Pavlicek, A. & Nedomova, L. (2011b). Information Management in Web 2.0 Technology Context. In: Strategic

. Stempleski, S. (2002). Video in the ELT Classroom: The Role of the Teacher. In J. Richards, & W. Renandya, (Eds.), Methodology in Language Teaching. An Anthology of Current Practice, pp. 364-367, Cambridge: Cambridge University Press. https://en.wikibooks.org/wiki/ICT_in_Education/Definition_of_Terms, 25.05.2016. http://cte.cornell.edu/teaching-ideas/teaching-with-technology/video.html, 10.05.2016.

Arh, Z., Kokalj R., Dinevski, D. & Jerman Blažič, B. (2008). Pregled stanja na področju e-izobraževanja v Sloveniji, Organizacija , 41(3): A155-A167. Batagelj V. (2009). Standardi IT in izobraževanje (IT standards and education). Mednarodna konferenca Splet izobraževanja in raziskovanja z IKT (International conference Enabling education and research with ICT) - SIRIKT 2009, Kranjska Gora, 15.-18. April 2009. (Proceedings). Ljubljana: Arnes, 2009, p. 133. Burnet, R. & Marshall, D. P. (2003). Web Theory: An Introduction , London and New York, Routledge

(2), 277-284. 4. Bates, A. W. (2000). Managing Technological Change: Strategies for college and university leaders. San Francisco: Jossey-Bass. 5. Bates, T. (2001). The continuing evolution of ICT capacity: The implications for education. In F. Glen (Ed.), The changing faces of virtual education (pp. 29-46). COL. Retrieved from http://oasis.col.org/handle/11599/39 6. Bhuasiri, W., Xaymoungkhoun, O., Zo, H., Rho, J. J., & Ciganek, A. P. (2012). Critical success factors for e-learning in developing countries: A comparative analysis between ICT experts and faculty

References 1. Adamczewski P. (2015), Polish SMEs as Intelligent Organizations – Conditions of the ICT Support , [in:] IT for Practice 2015, Technical University of Ostrava, Ostrava, pp. 7-21. 2. Barry D.K. (2013), Web Services. Service-Oriented Architectures and Cloud Computing , Morgan Kaufmann Publishers, New York. 3. Cisco Global Cloud Index 2013-2018 (2014), Cisco Systems Inc., San Jose. 4. Graham D., Manikas I., Folinas D. (2013), E-logistics and E-Supply Chain management. Applications for Evolving Business , IGI Global, Hershey. 5. Grösser S.N., Zeier

References Kołodziejczak, B., & Roszak, M. (2017). ICT competencies for academic e-learning. In K. Kostolányová (Ed.), Proceedings of the Information and Communication Technology in Education 2017 Conference (pp. 8-16). Ostrava, Czech Republic: University of Ostrava. Retrieved from https://konference.osu.cz/icte/dokumenty/2017/proceedingsICTE2017.pdf Kołodziejczak, B., Roszak, M., Kowalewski, W., & Ren-Kurc, A. (2014). Educational Multimedia Materials in Academic Medical Training. Studies in Logic, Grammar and Rhetoric on Logical, Statistical and Computer Methods

REFERENCES Andersen, T. K. (2016). Beyond acceptance and resistance: A socio-technical approach to the exploration of intergroup differences in ICT use and non-use at work. Systemic Practice and Action Research, 29 (3), 183–213. doi:10.1007/s11213-015-9360-5 Andersen, T. K. (2018). Understanding the Success or Failure of Organizational ICT Integration: The Criticality of Managerial Involvement. Journal of change management, 18 (4), 327-343. Bamford, D. R., ---amp--- Forrester, P. L. (2003). Managing planned and emergent change within an operations management

Introduction An empirical study currently being conducted within the framework of the research project “Cultural Narratives of Age and Aging” explores life-course experiences of women aged 60 to 70, in the context of information and communication technologies (ICTs). The study focuses on the question of how women of this generation have been using and ascribing meaning to “old” and “new” ICTs such as radio, television, computers, the Internet and mobile phones throughout their lives or – more precisely – how they have been acting together with ICTs, to refer to