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Case Study in Interdisciplinary Scientific Communication: A Decade of the INDECS Journal

Abstract

Background: Interdisciplinary scientific areas regularly develop unique methodologies, yet utilise the conventional communication modes to disseminate results of their researches.

Objectives: This paper analyses whether a novel, interdisciplinary communication mode can be found in a gradually developing interdisciplinary journal.

Methods/Approach: The content of the journal was categorised based on the characteristics attributed to the published papers. Statistical tests were performed to check for the overlapping categories.

Results: A number of indicators, related to papers or to their authors, are introduced and quantified.

Conclusions: Methodology utilised and data collected serve, on the one hand, as a referent set for treating the content of other interdisciplinary or disciplinary scientific journals, and, on the other hand, as a set for comparison and extraction of universalities or specificities of the journals. Fluctuations accompanying a gradual rise of the considered journal content prevent a definite answer to the question whether there are some emerging interdisciplinary communication novelties.

Open access
Communication, a Premise of Efficiency and Effectiveness in Current Society

Abstract

Nowadays the concerns for communication analysis are highlighting its complexity. If for the regular people, communication means essentially to transmit information mostly using words, for the communication science specialists, it got a different meaning. Regardless of the meaning given to the term, everything gravitates around information and managing the interest. These two terms define the content of communication. The reasons, purposes, meanings are mostly different, depending on the actors involved in the message exchange. In order to not wander in this definitions universe, we will note only one: “Broadly, communication is the process of issuing a message and send it in a coded manner with the help of a communication channel to a recipient for reception” [Burcin, Octavian, 2009].

This definition was chosen, starting from the fact that all definitions for communication have at least a series of mutual elements, from which we note: communication is the process of transmitting information, ideas, opinions, reviews, either from one individual to another, or from a group to another; communication is an attribute of the human being; no kind of activities, from the common daily activities to the complex activities developed at collectivities level, cannot be conceived outside the communication process.

Open access
Employees’ Perceptions on Effective Communication Channels – A Case Study From Albanian Banking Sector

Abstract

Research purpose. This paper aims at identifying and evaluating the means of communication used and the perceived barriers from employees of the banking system in Albania. The following research questions were formulated: (a) What are the means of communication used in vertical and horizontal communications? (b) Which mean is preferred and valued as the most effective? (c) Which are the barriers that hinder the effective communication flow in these organizations?

Design/Methodology/Approach. A structured questionnaire was addressed to 120 employees of 3 different commercial banks in Tirana, Albania, out of which 100 fully answered questionnaires were received. The questionnaire is divided into three main parts, each of which has two subcategories, and the valuation used for each question is according to the Likert scale from 1 (very few) to 5 (a lot).

Findings. E-mail is the most used communication tool vertically, whereas phone and e-mail are added at the horizontal one. Employee preferences are mostly for e-mail and face-to-face communication vertically and phone and e-mail horizontally. Time pressure and overload of information are perceived as main barriers vertically, whereas distractions are mentioned as biggest hindrance horizontally.

Originality/Value/Practical implications. We suggest that the managers of organizations in the banking sector should properly consider these two communication tools and create suitable conditions for their use. The employees themselves use more of those tools as, according to their perception during communication with colleagues, those tools improve their effectiveness. Other similar studies might be conducted in different types of organizations to point out similarities and contrasts with banking sector.

Open access
Enterprises Communication in e-Environment: Case Study of Latvia and Kazakhstan

Abstract

The performed scientific studies show that proper and skilful use of modern technologies can contribute to significant development of companies. Growth of technologies occurs rapidly, and the electronic environment continuously develops and improves along with it. The electronic environment now already offers companies practically all necessary marketing and communication tools for ensuring company development by creating competitive advantages; nevertheless, not all companies can employ the opportunities rendered by the e- environment, in order to increase company competitiveness and productivity. (Ščeulovs, Gaile-Sarkane 2014). The aim of the paper is to study and compare the enterprises communication in e-environment in two countries – Latvia and Kazakhstan. Study material – 130 enterprises of Latvia, 100 enterprises of Kazakhstan; method – survey. The study was conducted within the Erasmus+ project ‘Mobility between programme and partner countries (KA107)’. Using previous researches and scientific studies, as well as survey of enterprises representatives in Latvia and Kazakhstan, in this paper, the authors a) give an overview of the main trends of enterprise communication in e-environment and b) compare the experience of the two countries.

Open access
Exploitation of the Virtual Worlds in Tourism and Tourism Education

Abstract

Academics perceive a great potential of virtual worlds in various areas, including tourism and education. Efforts adapting the virtual worlds in practice are, however, still marginal. There is no clear definition of the virtual world. Therefore the author of this article attempts to provide one. The paper also focuses on the barriers of a wider exploitation of the virtual worlds and discusses the principles that might help to increase their potential in tourism area. One of the principles – gamification – favours a wider adaptation of the virtual worlds in tourism. Applying gamification principles provides visitors with some unique experiences while serving as a powerful marketing tool for institutions. The benefits of implementing tourism education activities based on cooperative principles set in an immersive environment of the virtual worlds are depicted afterwards. Finally, this paper includes successful case studies, which show advantages and drawbacks of some approaches in exploiting the virtual worlds in tourism and tourism education.

Open access
Measuring Information Asymmetry in Large Active Firms on the Tehran Stock Exchange

Abstract

In financial markets, transparency of financial information is one of the most effective variables of investment strategies. Information asymmetry can seriously affect firm performance on the stock exchange and firms with a poor informational environment can lose the interest of investors. Reducing information asymmetry can have an important effect on firm performance on the stock exchange. Firms may lack a clear informational environment in the market because of the emerging conditions governing the Tehran Stock Exchange. Because larger and more active firms on the Tehran Stock Exchange provide more information, measuring the informational environment of these firms provides an overview of information asymmetry. The present study calculated the information asymmetry in these firms using the PIN and FE indices. The inconsistent results provided by these indices prompted the authors to offer a new index that is a composite of the PIN and FE that can better explain information asymmetry in developing market such as Asian stock markets. The results show that the new composite index, by using the mechanisms of the PIN and FE indices, provides a better outcome. The new composite index shows that the Tosee Melli Inv (TMEL1), Mobarakeh Steel (FOLD1), Iran Mobil Tele (HMRZ1), Saipa (SIPA1) and I.N.C. Ind. (MSMI1) firms have a better informational environment on the Tehran Stock Exchange.

Open access
Presence of Banks on Social Networks in Bosnia and Herzegovina

Abstract

Background: Social networks allow real-time interaction that enhances a bank’s ability to respond to customers in a timely, intuitive and personalized manner. By using social networks, banks can improve the understanding of their clients and bank’s products they need. Also, banks can enhance relations with clients and strengthen their brand through raising client loyalty.

Objectives: The paper explores and analyses the current presence of banks in Bosnia and Herzegovina on social networks.

Methods/Approach: The paper studies the presence of 24 banks in Bosnia and Herzegovina on social networks and analyses the basic characteristics of profiles/pages of the banks on the most popular social networks.

Results: A half of the banks have their profiles/pages on different social networks (mostly on Facebook and YouTube). They use the profiles/pages mainly for content marketing, i.e. for presenting their business operations. Unfortunately, banks do not encourage interaction with clients, except through likes.

Conclusions: The analysis does not show that banks have a systematized and planned appearance on social networks. There is a plenty of room for improvement, and it is necessary primarily to address the interaction between clients and banks through social networks.

Open access
Multiple-Criteria Decision Analysis Using Topsis Method For Interval Data In Research Into The Level Of Information Society Development

Abstract

When making choices and decisions, very seldom does the situation arise that a decision-maker very seldom bases their assessment of the options available on only one criterion. Frequently, many aspects of the available solutions are considered – both in terms of potential benefits and costs. In order to support decision makers, the Multiple-Criteria Decision Analysis (MCDA) is used for selecting the solution which is the best in several respects.

There are many methods of multi-criteria decision-analysis such as AHP, ELECTRE, PROMETHEE, VIKOR or TOPSIS. In the article a modification of the last of these methods is used. With the use of TOPSIS method with interval arithmetic the analysis of the level of information society (IS) development in the European Union countries between 2005 to 2010 is performed and its results are presented.

Open access
Evaluation of Decision Effectiveness Over Time

Abstract

In this paper, the results of my research are presented that was carried out on a large sample to investigate how people look back at their previous business decisions. After a short literature overview, considering the role of time, the paper deals with the primary research: how people judge their decisions in the short term and in the long run, that is, how confident they are that the right one was chosen applying the available knowledge of facts and conditions connected with or relevant to their situation. Using statistical methods, comparisons were made, for example, based on the respondents’ gender, so it turns out whether gender has an influence on self-confidence or on exactness of judgement. Does the position, that is, the rank matter? Can it be assumed that the farther one gets up the corporate ladder, the more certainty can be observed about their decisions? And what about educational level? Does it influence judgement in a decision? Those who do not regret their decisions after a while, that is, after the original decisions were made, while being in possession of the information available later, can be more successful in business because they made the best decision. Trying to identify such characteristics or factors can be an advantage in the business life.

Open access
Knowing Means Existing: Organizational Learning Dimensions and Knowledge Management Capability

Abstract

Background: Many studies have considered knowledge as the most important strategic resource for ensuring firm’s competitiveness. Accordingly, learning is an important concept for firms whether it is individual or organizational learning.

Objectives: To provide empirical support to the impact of individual organizational learning dimensions on a firm’s knowledge management.

Methods/Approach: The questionnaire survey approach is used for data collection and structural equation modeling for hypotheses testing. Besides, PROCESS procedure is employed to estimate confidence intervals of indirect effects in the model.

Results: Organizational learning dimensions are antecedents of knowledge management capability. Shared values and openness influence directly and positively knowledge management capability. However, the same was not found to be the case for managerial commitment and dialogue. On the other hand, the results suggest that managerial commitment and dialog influence knowledge management capability indirectly over shared vision.

Conclusions: While there has been an underlying assumption about the role of organizational learning for knowledge management, this study provides evidence on how organizational learning dimensions such as management commitment, shared vision, openness and experimentation, and dialog may be adjusted to facilitate and enhance knowledge management processes.

Open access