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This paper focuses on reviewing the learning behavior of individual employees in the firm over other influencing factors in knowledge-based industries in Sri Lanka. Using a stratified random sampling technique, a sample of 143 employees from jobs in Database Administration & Development, Systems & Network Administration, Web Development & Programming and Software Engineering was selected as respondents for the survey from 13 knowledge based industrial firms in Sri Lanka. After a descriptive analysis of the characteristics of respondents, the causal relationships among predictor and outcome variables were tested using the partial least squares regression method. The results indicated that the use of digital methods, digital tools, organizational identification and knowledge sharing are positively influenced by employee’s learning in the firm. Yet, the employee’s turnover intention has negatively influenced employee learning.
Performance is a fundamental tool that improves results oriented on public administration. Performance management applications have become very popular in public institutions over the past 20 years. Direct accountability to the political institutions and the public is ensured by defining the performance of public administrations according to their organizational goals and objectives. Local governments are using performance management practices to assess the quality of public services offered. In the United Kingdom, performance management practices at the local level were promoted under the leadership of the central government. However, there cannot be a certain standardization or stability in performance management applications. The Best Value (BV) regime was applied primarily in England and Wales. The system was later applied in Scotland in 2003. In 2002, Comprehensive Performance Assessment (CPA) Programme was introduced. Wales preferred to stay outside of this program. The Wales Programme for Improvement (WPI) has adopted self-assessment and holistic assessment. After 2009, the cost-effectiveness of local services was evaluated through comprehensive area assessments. This practice was abolished after 2010, adopting a governance approach based on the common negotiations of local actors. This study aims to evaluate the performance measurement systems applied in the local area in the United Kingdom.
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