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Organizational learning in developing the integrated quality management

quality , The 20 th QMOD Conference, Elsinore Denmark. A nttila , J., J ussila , K. 2017b. Out of the crisis of the quality profession: The new renaissance in the quality discipline , IAQ Quality Forum, Bled Slovenia. A nttila , J., J ussila , K. 2017c. ISO 9001:2015 – a questionable reform. What should the implementing organizations understand and do? Total Quality Management and Business Excellence, DOI: 10.1080/14783363.2017.1309119. A nttila , J., J ussila , K. 2017d. Understanding quality – conceptualization of the fundamental concepts of

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