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Tour guides experiences with tourists with disabilities

References [1] Ap, J., and Wong, K.F.K. (2001).Case study on tour guiding: professionalism, issues and problems. Tourism Management, 22, 551-563 [2] Carbone, G. (2006). “Perspectives of the tourism industry on the elements affecting visitor satisfaction in protected areas”. The International of Protected Area Managers, 16 (2), 53-57 [3] Chikuta, O. (2015). Is There Room in the Inn? Towards Incorporating People with Disability in Tourism Planning. Review of Disability Studies: An International Journal, 11(3) [4] China Disabled Persons

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Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul

References [1] Ang, E. (1990). Upgrading the Professionalism of Tourist Guides. Proceedings from the Travel Educators Forum, (pp.167-172). PATA Conference, Singapore. 11-14 July 1990. [2] Ap, J. & Wong, K.F. (2001). Case Study on Tour Guiding: Professionalism, Issues and Problems. Tourism Management. 22(1): 551-563. [3] Beerli, A. & Martin, J.D. (2004). Factors Influencing Destination Image. Annals of Tourism Research. 31(3): 657-681. [4] Bowen, D. & Clarke, J. (2002). Reflections on Tourist

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