Aleksandar Višnjić, Vladica Veličković and Slađana Jović
of medical care to develop valid quality of care measures. J Qual Health Care 1999; (I):5-11.
Moira Stewart. Towards a global definition of patient centred care: The patient should be the judge of patient centred care. BMJ 2001; 322:444. PMid:11222407 PMCid:1119673
Woodard TD. Addressing variation in hospital quality: Is six sigma the answer? Journal of Health Care Management, 2005; 50:4.
Ahire SL. Management Science- Total Quality Management interfaces: An integrative framework
can have an effect on frailty, and whether public health measures can be effective in preventing and treating frailty.
The aim of this research was to define interventions in a successful clinical management of frail people. For the purposes of this research, a systematic literature review method was used. The method proved to be appropriate and the aim was achieved. Our research can serve as a base for a comprehensive model of clinical management of frailty.
Results of this review show that prevalence of frailty ranges from 5% to more than 45
Deacu Mariana, Așchie Mariana, Bălțătescu Gabriela Izabela and Boșoteanu Mădălina
1. Schlickman JJ. ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness: ASQ Quality Press; 1998.
2. Nakhleh R. What is quality in surgical pathology? Journal of clinical pathology. 2006;59(7):669-72.
3. Iyengar JN. Quality control in the histopathology laboratory: an overview with stress on the need for a structured national external quality assessment scheme. Indian J Pathol Microbiol. 2009;52(1):1-5.
4. Hollensead SC, Lockwood WB, Elin RJ. Errors in
-resistant enterococci are endemic? Clin Infect Dis 2006;43(Suppl 2): S70-S74.
11. Allegranzi B, Pittet D. Role of hand hygiene in healthcare-associated infection prevention. J Hosp Infect 2009;73(4):305-15.
12. Bouadma L, Mourvillier B, Deiler V, et al. A multifaceted program to prevent ventilator-associated pneumonia: impact on compliance with preventive measures. Crit Care Med 2010;38(3):789-96.
13. American Thoracic Society. Guidelines for the management of adults with hospital-acquired, ventilatorassociated, and healthcare
Dindayal Patidar, Mithun S. Rajput, Nilesh P. Nirmal and Wenny Savitri
of assessing the probability of adverse drug reactions. Clin Pharmacol Ther 30 : 239-245.
Pirmohamed M, Breckenridge AM, Kitterinham NR, Park BK. (1998). Fortnightly review: adverse drug reactions. BMJ 316 : 1295-1298.
Rajesh R, Ramesh M, Parthasarathi G. (2008). A study on adverse drug reactions related hospital admission and their management. Indian J Hospial Pharm 45 : 143-148.
Schumock GT, Seeger JD, Kong SX. (1995). Control charts to monitor rates of adverse drug reactions. Hosp Pharm 30 : 1091
clinicians ( 2 ).
Because of the extreme importance of survival indicator for assessing regional, international or global inequalities in the diagnosis practices and clinical management of cancer patients, several comparisons between and within countries are available today: the CONCORD study provides relative survival estimates for 31 countries on five continents ( 3 , 4 ), the EUROCARE study offers the relative survival data for 23 European countries ( 5 , 6 ), the OECD health reports present relative survival data for OECD countries ( 7 , 8 ), the SEER estimates
Zalika Klemenc-Ketiš, Ellen Tveter Deilkås, Dag Hofoss and Gunnar Tschudi Bondevik
safety culture. Additionally, there were also some demographic questions (sex, age, function, work experience, shifts, and type of employment). “Variable shifts” describes the different types of possible working hours: days, evenings, nights, and variable/rotating shifts. The Slovenian version of the SAQ-AV has five safety climate factors: Perceptions of Management, Job Satisfaction, Safety Climate, Teamwork Climate, and Communication ( 24 ). The total score of the SAQ-AV was calculated according to the Baker and Hershaw equation ( 28 ):
[ ( Σ items 1 - 62 ) ∗ 100
Aleša Lotrič Dolinar, Petra Došenović Bonča and Jože Sambt
decomposition methods include the Arriaga ( 25 ) and Pollard ( 26 ) approaches. Although mathematically equivalent ( 26 ), the various discrete approximations give somewhat different results. Arriaga’s approach underestimates the contribution of older age groups ( 21 ), but with the Pollard’s method, the total of partial contributions does not precisely add up ( 27 ) because of approximate formulae derived from the continuous approach. The Pollard’s method also requires detailed life tables for age groups above 85 years in order to measure the last open-ended age group
Adrian Stănescu, Sanda Maria Copotoiu and Cristian Marius Boeriu
May; 34(5):16. doi: 10.1016/S0197-2510(09)70115-9
9. Mackway-Jones K, Major Incident Medical Management and Support: The Practical Approach at the Scene, Third Edition, Blackwell Publishing Ltd., 2012.
10. Marres GM, Taal L, Bemelman M et al., Online Victim Tracking and Tracing System (ViTTS) for major incident casualties, Prehosp Disaster Med., 2013 Oct; 28(5):445-53. doi: 10.1017/S1049023X13003567
Marek Kos, Agnieszka Dziewa, Bartłomiej Drop, Marzena Furtak-Niczyporuk and Ewa Warchoł-Sławińska
Introduction. Measuring the patient satisfaction with the hospital stay, as well as the knowledge of their requirements are very important in the management of health institutions. A good example of the recognition of patients’ expectations is studying the level of satisfaction with specially prepared questionnaires.
Aim. The aim of the study was to investigate the relationship between the patients’ place of residence and their satisfaction with the medical care they received when treated in local hospitals
Material and methods. Patient satisfaction survey was carried out in the Independent Public Health Care Centre in Kraśnik in two subsequent years: at the turn of 2011/2012 and in February 2013. The survey consisted of patients hospitalized in the surgical wards of the hospital. A testing tool for this survey was a self-designed questionnaire entitles “Patient satisfaction survey” specifically developed by nursing managers and approved by the management of the hospital.
Results. Patients of the District Hospital in Kraśnik gave their complex assessment of satisfaction with the benefits provided by the health care facility, taking into account not only the quality of strictly medical services, but the entire infrastructure of the hospital, including ancillary services. The obtained results gave a positive assessment of the analyzed branches. No statistically significant differences between the assessments of rural and urban inhabitants were found. The results allow knowledge of the strengths and weaknesses of medical care in the wards.
Conclusions. Residents of rural areas, who are slightly better than those who live in cities, assess the work of local hospital surgical wards. You can clearly see it by assessing the quality of nurses’ and doctors’ work and the assessment of nutrition and the appearance of patient rooms. Systematic research, measurement and evaluation of patient satisfaction with hospital care can be the basis for the improvement and ensure an appropriate level of quality