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Demand and Characteristics of Customers of Reusable Products in Slovenia

metals embedded in ICT and consumer equipment. Resources, Conservation and Recycling, 98, 9–18. https://doi.org/10.1016/j.resconrec.2015.03.003 Cox, J., Griffith, S., Giorgi, S., & King, G. (2013). Consumer understanding of product lifetimes. Resources, Conservation and Recycling, 79, 21–29. https://doi.org/10.1016/j.resconrec.2013.05.003 Dindarian, A., Gibson, A. A. P., & Quariguasi-Frota-Neto, J. (2012). Electronic product returns and potential reuse opportunities: A microwave case study in the United Kingdom. Journal of Cleaner Production, 32, 22

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Comparison of E-Trust and Trust Concepts in Online and Offline Dimensions

). Customers for life: how to turn that one-time buyer into a lifetime customer, Crown Business; Revised Edition. Trif, S. M. (2013). The influence of overall satisfaction and trust on customer loyalty. Management & marketing challenges for the knowledge society, 8(1), 109-128. Udo, G. J., Bagchi, K. K., & Kirs, P. J. (2010). An assessment of customers’ e-service quality perception, satisfaction and intention. International Journal of Information Management, 30(6), 481-492. https://doi.org/10.1016/j.ijinfomgt.2010.03.005 Yi, J

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