Search Results

1 - 1 of 1 items :

  • Business Management, other x
  • Political Economics, other x
  • Statitistics x
Clear All
Comparison of E-Trust and Trust Concepts in Online and Offline Dimensions

). Customers for life: how to turn that one-time buyer into a lifetime customer, Crown Business; Revised Edition. Trif, S. M. (2013). The influence of overall satisfaction and trust on customer loyalty. Management & marketing challenges for the knowledge society, 8(1), 109-128. Udo, G. J., Bagchi, K. K., & Kirs, P. J. (2010). An assessment of customers’ e-service quality perception, satisfaction and intention. International Journal of Information Management, 30(6), 481-492. https://doi.org/10.1016/j.ijinfomgt.2010.03.005 Yi, J

Open access