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Bisera Karanović, Gordana Nikolić and Goran Karanović

REFERENCES Aaltonen, A., 2016. Factors Shaping Entrepreneurial Ecosystems and the RIse of Entrepreneurship: A View from Top Management Journals , Helsinki: Demos. Agyei, K. N., 2014. Small Scale Business Practice of Basic Financial Management With Regards to Liquidity. International Journal of Research In Social Sciences, 4(5), pp. 77-85. Baldigara, T., Štambuk, A. & Mamula, M., 2012. An Insight into the Internet Usage Evolution - A Quantitative Approach. Lovran, International Federation of Communication Associations, pp. 136

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Nuryakin, Retno Widowati PA and Indah Fatmawati

. Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3). Day, G. S., and van den Bulte, C., 2002. Superiority in Customer Relationship Management : Consequences For Competitive Adventage and Performance (Vol. no. 02-123). Cambridge: MA: Marketing Science Institute. Dyer, J. H., and Singh, H., 1998. The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage. Academy of Management Review, 23 (4), 660-679. http://dx.doi.org/10.5465/amr.1998.1255632 Eisingerich, A. B., and Bell