Navimipour N. J.
The impact of the customer relationship management on the organization performance
Journal of High Technology Management Research
Tsou, H. T., & Huang, Y. W. (2018). Empirical Study of the Affecting Statistical Education on Customer Relationship Management and Customer Value in Hitech Industry. Eurasia Journal of Mathematics , Science and Technology Education , 14 (4), 1287–1294.
Tsou H. T.
Huang Y. W.
Empirical Study of the Affecting Statistical Education on Customer Relationship Management and
Elena Aleksandrova, Victoria Vinogradova and Galina Tokunova
governments to provide better public services to citizens. However, the impact of the use of digital technologies depends on improvements of the business climate, the efficiency of the education and healthcare systems and the existing management practices. These circumstances contribute to changes in roles performed by each participant of economic relations, including the state, in the process of economic transformation ( World Development Report, 2016 ).
In 2017, Russia took action to form and develop the information society at the federal level, within the framework of
Business Ethics / CSR
Philosophy of Management
Innovation and Technology Management
Public Administration/Policy Bodies
Universities and Research Institutions
Micro (individuals in an organisation)
Macro (organization as a whole)
Place in innovation ecosystem
Source: author’s elaboration on
paper also presents some research questions, the answers to which are based on the preliminary qualitative study. Finally, conclusions are offered.
1 BVA in Business Interactions
Research on Artificial Intelligence concerns any device that perceives its environment and takes actions to maximise its chances to successfully achieve its goals ( Russell and Norvig, 2009 ). Contemporary Artificial Intelligence is a discrete system that performs selected functions in one of three areas: interactions based on natural language, image recognition, biometrics and learning
transportation, loading and disposal or further processing of animal waste based on a contractual relationship. Similarly, different waste, such as paper, glass, cardboard, plastic and rubber packaging, is transported by subcontractors authorised to process, recycle and recover such waste. The enterprises conformed to the waste policy by implementing waste management systems that focused on correct sorting and high level of waste recovery. Sugar factories classified in SK NACE under 10810 — “Manufacture of sugar”, can be taken as an example of waste recovery, which is used by
. Tab. 1 presents basic information about survey respondents.
Tab. 1 Profile of survey respondents
S ample [%]
a. 18 – 25 years
b. 26 – 35 years
c. 36 – 45 years
d. 46 – 55 years
e. 56 – 56 years
f. 66 years and more
a. Primary and junior high school
c. Secondary general
Kanellopoulos, D. (2012). Comparative approach at the European level of the human resources management of the health system. Procedia - Social and Behavioral Sciences, 46, 5274-5279.
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Klass, D. (2007). Assessing doctors at work -progress and challenges. The New England Journal of Medicine, 356(4), 414
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José Alberto Martínez González and Urszula Kobylińska
The literature confirms the need to identify and strengthen the factors, on which the process of creating new companies depends, due to the high influence that entrepreneurship has on the economic growth and development of countries ( Urbano, Aparicio & Audretsch, 2018 ). In the studies developed by researchers and the reports and documents prepared periodically by the GEM (Global Entrepreneurship Monitor), it is confirmed that these factors are eminently contextual and personal ( Busenitz et al., 2014 ). Although the contextual factors of