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Measuring Patients′ Satisfaction in For-Profit Orthopedic Hospital

systematic review. Phys Ther., 91(1), 25-36. https://doi.org/10.2522/ptj.20100061 Institute of Medicine (2001). Crossing the quality chasm: a new health system for the 21th century. Washington DC: IOM. Retrieved from www.nap.edu/html/quality_chasm/reportbrief.pdf Kleeberg, U. R., Tews, J. T., Ruprecht, T., Höing, M., Kuhlmann, A., & Runge, C. (2005). Patient satisfaction and quality of life in cancer outpatients: Results of the PASQOC* study. Supportive Care in Cancer, 13(3), 303-310. https://doi.org/10.1007/s00520-004-0727-x

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