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Nora-Labiba Al Zain, Simona Vasilache and Cynthia Bianka Incze

Abstract

Living in a world where technology has evolved in an alarming pace, the working structures have become more diverse adapting to this trend, and giving birth to virtual teams, thanks to the ITC tools that have broken the physical boundaries, allowing coworkers to connect from all corners of the world and construct together. The aim of the article is to enrich the effectiveness of virtual teams but also acknowledge the difficulties they may run into throughout their project completions. Mixed methodology was chosen for the study case, having the Romanian Tourism Heritage Federation members as the sample of the survey. The quantitative method was used to quantify the data offered by the surveyed candidates and offer a deeper insight, by collecting data regarding certain aspects of the candidate such as: age, education and experience level, online “literacy”, size and role of the team member etc. and presented in a well-structured figure table. Whereas, the qualitative method concentrated on obtaining beneficial data regarding aspects as: cultural and technological barriers, trust and team commitment barriers along with social interaction ones, as well as leadership and team dynamics perspective. The findings of the research were gathered, interpreted and presented briefly, giving a comprehensive image of the “virtual team” nowadays, facing both fruitful and challenging traces in their working style.

Open access

Alexandru Statescu

Abstract

In a city with overcrowded traffic, a component of the common transport is Bucharest transportation of metro (subway passenger transport on the railway network underground and surface) and is the core activity of METROREX S.A. The company aims each year a greater number of passengers according to the charts of the movement of subway trains to ensure adequate transport capacity as required and optimal conditions of comfort and safety. Each year, the company aims to find out the opinion of passengers on the transport conditions and, in this respect, organize a survey with the aim of testing the quality of underground transport in Bucharest in 16 subway stations considered to be representative. In this paper I intend to do an analysis using statistical research methods, of the quality of underground transport in Bucharest, using data from the survey conducted in the year 2014. Data collection in the stations was realized through 32 operators, by 2 in each station (one in each direction of travel) by completing questionnaires (using interview technique or face to face technique), using a sample considered representative of 2,400 travelers with a margin of error of ± 2% on a 95% probability level. Data collection was made during the period when passenger traffic is large enough to provide a good representation of data and cover the entire program running underground. The questionnaire contains eight questions that have allowed those who responded to the survey to fit in the time between trains in circulation. In 2016, the structure of the questionnaire was modified, questions were modified for a more effective assessment of characteristics of observation. The answers to the questions contained in the questionnaire were collected by operators in the 16 subway stations: Piața Unirii 1 and 2, Piața Victoriei 1 and 2, Dristor 2, Nicolae Grigorescu, Universitate, Piața Sudului, Pipera, Eroilor, Gara de Nord 1, Obor, Crângași, Pantelimon, Parc Bazilescu and 1 December 1918, analyzed and processed based on 2400 questionnaires. A new category of polls states in the present and is determined by evolutions in computer networks and communication, are called online surveys conducted on the Web. Also in this paper, I propose the implementation of a solution based on an online survey website that includes the online version of the questionnaire used to collect data from the virtual environment.

Open access

Katrin Marquardt

Abstract

“Industry 4.0”, “Digitalization”, “Internet of Things” and “Smart Services” are the today’s buzzwords when tracking economic news. It is to ask about the meaning of those phrases. The world has changed over the last decade from a mainly physical to software controlled economy and the information technology has become an integral part of our industry and society in its entirety. Nowadays it is no longer the product that matters it is the data that are generated by using the product or service. Those usage data collected and analyzed commence new business models and services. The economic future of a company will much more rely on the ability to collect and use the data to generate Smart Services for their customers and to transform from a simple product supplier to an entertainment provider. However there are not only opportunities there are also challenges on the way to that new services which needs to be known and considered. For instance the development cycles need to be faster, the business models need to be adjusted and the positive financial results will not come into the picture on the first day. Based on those thoughts and while there only a handful of researches about that new services exists, the main purpose of the present study is at first, to gain a common understanding about the meaning and the characteristics of Smart Services and their adjacencies. Secondly, the study summarizes the identified challenges and opportunities in relation to them. Thirdly, the author introduce and explain the main business models usable for those Smart Services and the requirements for starting the transformation towards those services. The aim of this paper is to set a basis for this exciting and relatively unsought topic and to produce an interest in further empirical and practical researches in this area. The methodologies used for this research are a systematic literature review and an evaluation of existing studies with the subjects “Industrie 4.0”, “Digitization”, “Internet of Things” and “Smart Services”. Additional national initiated programs and best-practice of transformations where analyzed and interpreted. The outcome of the study is always focused on service providers.