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Does Customer Loyalty Depend on Corporate Social Responsibility?

References Ailawadi, K. L., Neslin, S. A., Luan, Y. J., & Taylor, G. A. (2014). Does retailer CSR enhance behavioral loyalty? A case for benefit segmentation. International Journal of Research in Marketing, 31 (2), 156–167. Akbar, M. M., & Parvez, N. (2009). Impact of service quality, trust and customer satisfaction on customer loyalty. ABAC Journal, 29 (1), 24–38 Carroll, A. (1979). A three dimensional conceptual model of corporate social performance. Academy of Management Review , 4(4), 497

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Mobile Learning Usage and Preferences of Vocational Secondary School Students: The cases of Austria, the Czech Republic, and Germany

Research in Open and Distributed Learning, 16 (2). Cavus, N., & Ibrahim, D. (2009). m-Learning: An experiment in using SMS to support learning new English language words. British Journal of Educational Technology, 40 (1), 78–91. Cheon, J., Lee, S., Crooks, S. M., & Song, J. (2012). An investigation of mobile learning readiness in higher education based on the theory of planned behavior. Computers & Education, 59 (3), 1054–1064.

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Virtual Reality in Marketing Communication – the Impact on the Message, Technology and Offer Perception – Empirical Study

effects. Cyberpsychology and Behavior, 9(1), 82-94. Kirk, R. E. (2013). Experimental design: procedures for the behavioural sciences (4th ed.). London: Sage Publications. La Valle, S. M. (2017). Virtual Reality. Cambridge: Cambridge University Press. Lessiter, J., Freeman, J., Keogh, E., & Davidoff, J. (2001). A cross-media presence questionnaire: the ITC-sense of presence inventory. Presence: Teleoperators and Virtual Environments, 10(3), 282-297. Mandelbaum, A. (2015, August 17). How companies are

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Comparison of E-Trust and Trust Concepts in Online and Offline Dimensions

References Andrews, L., & Bianchi, C. (2013). Consumer internet purchasing behavior in Chile. Journal of Business Research, 66(10), 1791-1799. Bhatnagar, A., & Ghose, S. (2004). Segmenting consumers based on the benefits and risks of Internet shopping. Journal of Business Research, 57(12), 1352-1360. Chang, H. H., & Chen, S. W. (2008). The impact of customer interface quality, satisfaction and switching costs on e

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