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Smart Cities Marketing and Its Conceptual Grounds

, B. Derudder, M. Hoyler, & F. Witlox. (Eds.), International handbook of globalization and world cities. Cheltenham, UK: Edward Elgar. Retrieved from: http://www.neogeographies.com/documents/cyberinfrastructure_smart_world_cities.pdf . Brooks, N. (2012). Teaching urban economics to planners and the role of urban planning to economists. In N. Brooks, K. Donaghy, & G.-J. Knaap (Eds.), The Oxford handbook of urban economic and planning . Oxford University Press. https://doi.org/10.1093/oxfordhb/9780195380620.013.0002 Brown, M.D. (2013). Introduction

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Development of Trade Relations of Bosnia and Hercegovina with Slovenia: Different Aspects and Characteristics

Carbaugh, R. (2015). International economics . Fifteenth Edition. Boston, MA: Cengage Learning Directorate for European Integration of Bosnia and Herzegovina (DEI). Chronology of relations between BiH and the EU. Retrieved from http://www.dei.gov.ba/dei/bih_eu/default.aspx?id=9808&langTag=en-US . Erkan, B., & Sunay, Z. F. (2018). Russia’s market and product-based export diversification. Journal of Life Economics , 5 (3), 43-60. https://doi.org/10.15637/jlecon.252 French, S. (2017). Revealed comparative advantage: What is it good for? Journal of

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Quality of Government and Well-being: Assessing the Gap in European Countries

REFERENCES Collier, P. (2007). The Bottom Billion. Why the Poorest Countries are Failing and What Can Be Done About It. Oxford University Press, New York. Retrieved January 20, 2018, from https://www.sfu.ca/content/sfu/dean-gradstudies/events/dreamcolloquium/SpringColloquium/Readings/Readings/_jcr_content/main_content/download_47/file.res/Paul%20Collier . European Commission (2018). European Quality of Government Index 2017. Retrieved February 24, 2018, from http://ec.europa.eu/regional_policy/en/information/maps/quality_of

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Information Support Model and Its Impact on Utility, Satisfaction and Loyalty of Users

REFERENCES Al-Mamary, Y.H., Shamsuddin, A., & Aziati, N. (2013). The Impact of Management Information Systems Adoption in Managerial Decision Making: A Review. The International Scientific Journal of Management Information Systems, 8(4), 10-17. Babić-Hodović, V., & Činjarević, M. (2009). Uticaj percepcije kvaliteta usluga edukacije na lojalnost klijenata . VI Naučno-stručni skup sa međunarodnim učešćem KVALITET 2009, (pp. 737-744). Retrieved April 6, 2016, from http://www.quality.unze.ba/zbornici/QUALITY%202009/123-Q09-024.pdf . In Bosnian

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Structural-Dimensional Concept of Tourism Service Quality / Strukturno-Dimenzionalni Koncept Kvaliteta Turističkih Usluga

. (in German) Popesku, J. (2009). Marke ting u turizmu . Beograd: Visoka turisticka škola strukovnih studija. (in Serbian) Segal-Horn, S. (1993). e internationalization of service rms. Advances in Strategic Management , 9, 31-55. Seghezzi, H.D. (1992). Top Management and Quality. München: Hanser Publishers. Stankovic, Lj., & ukic, S. (2009). Marketing strategija orijentisana na vrednost. Marketing , 40(2), 73-78. (in Serbian) Williams, Ch., & Buswell, J. (2005). S ervice Quality in

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Older Knowledge Workers as the Labour Market Potential (Slovenia versus Finland)

). Working and ageing. Emerging theories and empirical perspectives. Luxembourg: Office for Official Publications of the European Communities. CEDEFOP-European Centre for the Development of Vocational Training. (2015). Slovenia. Skill supply and demand up to 2025. Country forecasts. Luxembourg: Office for Official Publications of the European Communities. Eurofound. (2003). A new organisation of time over working life. Luxembourg: Publications Office of the European Union. Eurofound. (2007). Employment and labor market

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Does Grade Level Matter for the Assessment of Business Process Management Maturity?

References 1. BOC. (2007). Process management life cycle (PMLC), BOC information system GmbH. Retrieved from http://www.bocpmmc.com/docs/BOC_PMLC_folder_web_de.pdf 2. Crosby, P. B. (1979). Quality is free: The art of making quality certain. New York: McGraw-Hill. 3. Dobrzyński, M., Dziekoński, K., & Jurczuk, A. (2012). A diagnosis of process maturity in a business cluster initiative. Contemporary Management Quarterly, 3, 41-50. 4. Gibson, D. L., Goldenson, D. R., & Kost, K. (2006). Performance

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Senior Entrepreneurship. Self-employment by Older People – an Uncharted Territory

). The silver economy as a pathway for growth. Insights from the oecd-gcoa expert consultation 26 june 2014. Oxford: OECD Jayawarna, D., Rouse, J., & Kitching, J. (2011). Entrepreneur motivations and life course. International Small Business Journal, 31 (1), 34-56. doi: 10.1177/0266242611401444 Kautonen, T. (2013). Senior entrepreneurship A background paper for the OECD Centre for Entrepreneurship, SMEs and Local Development . Turku: OECD. Kautonen, T., Kibler, E., & Minniti, M. (2017). Late-career entrepreneurship, income and quality of life

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The Relationship between Spiritual Intelligence and Work Satisfaction among Leaders and Employees

scientists with their self-destructive intelligence syndrome and spiritual intelligence: Degree. India: Kumaun University. 22. Marques, J. F. (2006). The spiritual worker: An examination of the ripple effect that enhances quality of life in- and outside the work environment. Emerald Group Publishing Limited, 884-895. Retrieved from http://dx.doi.org/10.1108/02621710610692089 23. Mihalič, R. (2008). Povečajmo zadovoljstvo in pripadnost zaposlenih: praktični nasveti, metodologija, interni akt in model usposabljanja za upravljanje in merjenje

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Determinants of Subjective Emotional Well-Being and Self-Determination of Employees: Slovene Case

Bradford Book,. Diener, E., Wirtz, D., Biswas-Diener, R., Tov, W., Kim-Prieto, C., Choi, D., Oishi, S. (2009). New Measures of Well-Being. In P. E. Diener (Ed.), Assessing Well-Being (pp. 247–266). Amsterdam: Springer Netherlands. https://doi.org/10.1007/978-90-481-2354-4_12 Felce, D., Perry, J. (1995). Quality of life: Its definition and measurement. Research in Developmental Disabilities , 16(1), 51–74. https://doi.org/10.1016/0891-4222(94)00028-8 Fornell, C., Larcker, D. F. (1981). Evaluating structural equation models with unobservable

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