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Eftihia Nathanail, Lambros Mitropoulos, Ioannis Karakikes and Giannis Adamos

Logistics Engineering , 1(1), 58-63. 28. Jeon, C.M., Amekudzi, A. and Guensler, R. (2008). Sustainability assessment at the transportation planning level: Performances and measures and indexes. In 87 th Transportation Research Board Annual Conference. CD-ROM, January 13-17, 2008 . Washington D.C. 29. Nathanail, E., Gogas, M. and Adamos, G. (2016). Smart interconnections and urban freight transport towards achieving sustainable city logistics. Transp. Res. Proc . 14, 983 – 992. 30. Cellura, M., Longo, S. and Mistretta, M. (2011).The energy and

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Stefan Kudlac, Jozef Gasparik, Milan Dedik and Petr V. Kurenkov

References [1] Černá, L., Klapita, V. & Mašek, J. (2015). Technical basis of intermodal transport (1st ed.). Bratislava, Slovakia: DOLIS s.r.o. [2] Máca, J. & Leitner, B. (2002). Operation analysis (1st, 2nd ed.). Ţilina, Slovakia: University of Ţilina. [3] Kudláč, Š. (2018). Proposal of a methodology for assessing bottlenecks in logistic chains in intermodal transport. Doctoral dissertation, University of Ţilina, Ţilina, Slovakia. [4] Matejko, P. (2012). Methodology of assessment of logistic processes in transport. Doctoral dissertation

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Ľubica Simanová and Renata Stasiak-Betlejewska

References [1] Bowersox, D. J., Closs, D. J. & Cooper, M. B. (2002). Supply chain logistics management. New York: McGraw-Hill/Irwin. [2] Braithwaite, A. (2007). Global sourcing and supply. Donald Waters. Global Logistics. 5. (pp. 330-342). Great Britain: Kogan Page Limited. The Chartered Institute of Transport and Logistics. [3] Čambál, M. & Cibulka, V. (2008) Manufacturing enterprises logistics. (pp. 198). Bratislava: STU. [4] Kulińska, E. (2009). Fundamentals of logistics and supply chain management. Opole: Publishing House of the Opole

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Nwokedi Theophilus C, Moses Ntor-Ue Eba, Okonko Ifiok and Ndubuisi Leonard (Retrieved on 31/5/2016). [4] Furset, O. & Hordnes, E. (2013). The VLCC Tanker Market: The Present, Past and Future: An M.Sc.Thesis at Norwegian School of Economics and Business Administration. Bergen Norway. Available at: (Retreived on the 4/7/2016). [5] Hellenic Shipping News. (2018). Daily Ship Chartering and Ship building News. Available at: www.hellenicshippingnews/. [6] Iheanyi, N. (2016). An Assessment of Ship Brokering Management Practices in The Shipping Industry. A

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Juraj Jagelcak, Jan Vrabel and Michael Nieuwesteeg

-86-916153-3-8. [6] Zong, C.Q., Zhang, H.W., Huang, C.Z. & Dong, J.S. (2017) Research on the Influence of Cargo Securing Force with Typical Road Alignments and Vehicle Working Conditions. In 4th International Conference on Transportation Information and Safety (ICTIS), 08-10 August 2017 (pp. 27-32). Banff, Canada: IEEE. ISBN 978-1-5386-0437-3. [7] Cho, S.I., Hwang, J.O., Bang, C.S. & Bae, J.H. (2016). Assessment procedures for mechanical securing components of LNG cargo containment system with potential damages. In 35th ASME International Conference on Ocean, Offshore and

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Aleksander Sładkowski, Maria Cieśla and Bartosz Krupa

Behavioral Sciences. 116, 1088-1095. [5] Al-Borie, H.M. & Sheikh Damanhouri, A.M. (2013). Patients’ satisfaction of service quality in Saudi hospitals: a SERVQUAL analysis. International Journal of Health Care Quality Assurance, 26(1), 20-30. [6] Purcarea, V.L., Gheorghe, I.R. & Petrescu, C.M., (2013). The assessment of perceived service quality of public health care services in Romania using the Servqual scale. Procedia Economics and Finance, 6, 573-585. [7] Bose, S. & Gupta, N. (2013). Customer perception of services based on the SERVQUAL dimensions: A

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Stefano Ricci, Vladimír Ľupták and Mária Chovancová

TGS 2016/2017. Bratislava, Slovak Republic). [4] Jiang, M., Li, H.Y. & Meng, L.Y. (2016). Harmony Assessment of Network Transportation Capacity in Urban Rail Transit. In International Conference on Electrical and Information Technologies for Rail Transportation - Electrical Traction, 28-30 August 2015 (pp. 721-728). Zhuzhou. China: Springer. DOI: 10.1007/978-3-662-49370-0_75. [5] Lai, Y.C., Huang, Y.A. & Chu, H.Y. (2014). Estimation of rail capacity using regression and neural network. Neural computing & Applications, 25(7-8), 2067-2077. DOI: 10.1007/s

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Ján Dižo, Miroslav Blatnický, Stasys Steišūnas and Gediminas Vaičiūnas

] Bogdevicius, M., Zygiene, R., Bureika, G. & Dailydka, S. (2016). An analytical mathematical method for calculation of the dynamic wheel-rail impact force caused by wheel-flat. Vehicle System Dynamics 54(5), 689-705. DOI: 10.1080/00423114.2016.1153114. [11] Dižo, J., Blatnický, M. & Melnik, R. (2017). Assessment of the passenger ride comfort for a coach by means of simulation computations. LOGI – Scientific Journal on Transport and Logistics 8(2), 24-32. DOI: 10.1515/logi-2017-0013. [12] Lack, T. & Gerlici, J. (2005). Contact area and normal stress determination

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Maria Vodenicharova

) 10. Tanik, M. (2010). Improving “order handling “process by using qfd & fmea methodologies: A case study. International Journal of Quality and Reliability Management, Vol.27, no.4, pp. 404-423. 11. Šolc M. (2012). Applying of Method FMEA (Failure Mode and Effects Analysis) in the Logistics Process, Advanced Research in Scientific Areas, pp.1906-1911 12. Sutrisno, A., Lee Tzong-Ru. (2011). Service reliability assessment using failure mode and effect analysis (FMEA): survey and opportunity roadmap, International Journal of Engineering

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Katariina Koistinen, Ville Uusitalo and Anna Huostila

, 30(4), 211-220. DOI: 10.1108/09590550210423681 4. San-Martín, S., Prodanova J. & Jiménez, N. (2015). The impact of age in the generation of satisfaction and WOM in mobile shopping. Journal of Retailing and Consumer Services, 23, 1-8. DOI: 10.1016/j.jretconser.2014.11.001 5. Björklund, M., Forslund, H. & Isaksson, M. (2016). Exploring logistics-related environmental sustainability in large retailers. International Journal of Retail & Distribution Management, 44(1), 38-57. DOI: 10.1108/IJRDM-05-2015-0071 6. Kolk, A