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Implementation of Six Sigma methodology using DMAIC to achieve processes improvement in railway transport

Reference Bedi, K., 2006. Quality Management . Oxford University Press, India. Brue, G., 2005. Six Sigma for Managers – 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization , McGraw-Hill, USA. Čamaj, J., Danis, J., Dolinayová, A., 2016. The Management of Elimination Train Delays and Socio-Economic Impacts in Slovak Conditions , International Conference on Engineering Science and Management, Zhengzhou, China, 183-186. Dedík, M., Gašparík, J., Záhumenská, Z., 2017. Quality Assessment in the Logistics of Rail

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The Time-Space Approach in the Analysis of Traffic Safety on Rural Road

level approach” , Journal of Safety Research 38 (5), 581–587, 2007 . [8]. D. JOVANOVIĆ, T. BAČKALIĆ, S. BAŠIĆ: “ The application of reliability models in traffic accident frequency analysis” , Safety Science 49, pp. 1246–1251, 2011 . [9]. D. LORD, F. MANNERING: “ The statistical analysis of crash-frequency data: a review and assessment of methodological alternatives ”, Transportation Research Part A 44 (5), 291–305, 2010 . [10]. J. MARTIN: „ Relationship between crash rate and hourly traffic flow on interurban motorways “, Accident Analysis and

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Overview of the main methods of service quality analysis

distribution , (in Polish), Rynek Energii, No 4, 43-47. J ubenville , T., C airns , S. 2016. An Introduction to the Enhanced Critical Incident Technique , International Journal Of Qualitative Methods, 15(1). K adłubek , M. 2011. Servqual as a method of evaluating service quality in logistics , (in Polish), Logistyka, 5, 681-684. K araszewski , R. 2001. Servqual - a method of evaluating quality of the provided service , (in Polish), Problemy Jakości, 5, 8-10. K ardas , E. 2016. The assessment of quality of products using selected quality

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Social engineering of human resources and provision of medical services on leadership styles in hospitals

Behavioral Sciences, vol. 207, 79-89. B orkowski , S. 2012. Toyotarity. BOST Method as the Instrument of Assessment Process Functioning According to Toyota Principles , University of Maribor, Faculty of Logistics, Celje, 104. B orkowski , S., R osak -S zyrocka , J. 2015. Toyotaryzm. Identyfikacja ważności czynników w metodzie BOST , Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji, Częstochowa, 141. B orkowski , S., U lewicz , R., S elejdak , J., K onstanciak , M., K limecka -T atar , D. 2012. T he Use of 3x3 Matrix to Evaluation of

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Orchard’s Pruning for Energy Purposes – Methodology of Environmental Impact Assessment of New Logistic Chain Developed within Europruning Project – Part 1

References Ahmad, Y.J., Sammy, G.K. (1985). Guidelines to environmental impact assessment in developing countries, Hodder and Stoughton, London, ISBN 0340380357. Canter, L.W. (1996) Environmental Impact Assessment, McGraw Hill, London, ISBN 9780071141031. Den Boer, J., Dyjakon, A., Den Boer, E., Bukowski, P. (2014). Determination of the environmental impact of a new biomass logistics chain, Agricultural Engineering , 3 (151), 5-13, DOI: http://dx.medra.org/10.14654/ir.2014.151.051 . Dyjakon, A., Boer, J., Bukowski, P. (2014

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