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Alma Sheko and Alma Braimllari Spaho

References Ali, F., Rasoolimanesh, S. M., Sarstedt, M., Ringle, C. M., & Ryu, K. (2018). An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research. International Journal of Contemporary Hospitality Management , 30(1), 514-538. Auramo, J., Kauremaa, J., & Tanskanen, K. (2005). Benefits of IT in supply chain management: an explorative study of progressive companies. International Journal of Physical Distribution & Logistics Management , 35 (2), 82-100. Baihaqi, I., & Sohal, A. S. (2013

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Kai Li Liu

: http://onlinelibrary.wiley.com/doi/10.1002/ir.381/pdf DEARDORFF, D. K. (2012). Intercultural Competence in the 21st Century: Perspectives, Issues, Application. In Breninger, B., & Kaltenbacher, T. (Eds.), Creating Cultural Synergies (p. 7-23). Cambridge Scholars. DEARDORFF, D. K. & EDWARDS, K. (2012). Research on Intercultural Learning of Students in Service Learning. In Clayton, P. H., Bringle, R.G., & Hatchers, J. A. (Eds.), Research on Service Learning: Conceptual Frameworks and Assessment (p. 157-186). Sterling, VA: Stylus