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Stephen Beamish

References Hood, C., & Lodge, M. (2006). The politics of public service bargains: Reward, competency, loyalty and blame. New York: Oxford University Press. Peters, B. G., & Pierre, J. (2004). Politicization of the civil service: Concepts, causes and consequences. In B. G. Peters & J. Pierre (Eds), Politicization of the civil service in the comparative perspective: The quest for control. London: Routledge. Schaffer, B. (1973). The administrative factor . London: Frank Cass.

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Gary Tobin

1 All views expressed are the author’s own and do not necessarily reflect those of the Minister or the Department of Finance. The author is grateful to Professor Frank Barry, Dr Eoin Drea and Colm Gallagher for comments and suggestions relating to an early draft of this article. All errors and omissions remain the responsibility of the author. References Coogan, T. P. (2003). Ireland in the twentieth century . London: Hutchinson. Daly, M. (1997). The buffer state – The historical roots of the Department of the Environment . Dublin: Institute

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Chris McInerney

Protection. (2016). Poverty impact assessment (PIA) – Frequently asked questions. Retrieved from https://www.welfare.ie/en/Pages/Poverty-Impact-Assesment-(PIA)—-Frequently-Asked-Questions.aspx [15 February 2017]. Department of the Environment, Community and Local Government. (2015). Guidelines on local economic and community plans. Dublin: Department of the Environment, Community and Local Government. Esteves, A. M., Franks, D., & Vanclay, F. (2012). Social impact assessment: The state of the art. Impact Assessment and Project Appraisal, 30 (1), 34

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Catherine Lynch

]. Strom, K. (1998) Parliamentary committees in European democracies. In L. D. Longley & R. H. Davidson (Eds), The new roles of parliamentary committees. London & Portland, OR: Frank Cass.

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Vivienne Byers, Daragh Fahey, Carol Mullins and Carol Roe

, L. (2009). Effects of survey mode, patient mix, and nonresponse on CAHPS hospital survey scores. Health Services Research, 44 (2), 501-18. Fenton, J. J., Jerant, A. F., Bertakis, K. D., & Franks, P. (2012). The cost of satisfaction: A national study of patient satisfaction, health care utilization, expenditures, and mortality. Archives of Internal Medicine, 172 (5), 405-11. Francis R. (2013). Report of the Mid-Staffordshire NHS Foundation Trust Public Enquiry. London: Stationery Office. Garrison, M., & Wolf, J. A

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Jamie Cudden

from http://www.merrionstreet.ie/en/News-Room/Releases/LOCAL_GOVT_TO_BE_THE_%E2%80%98ENGINE_BEHIND_RECOVERY%E2%80%99_WITH_KEY_REFORMS_%E2%80%93_MINISTER_KELLY.html [10 July 2015]. Kelly, O. (2014, December 30). Over 80,000 homes could be built in Dublin. Retrieved from http://www.irishtimes.com/news/ireland/irish-news/over-80-000-homes-could-be-built-in-dublin-if-240m-spent-on-infrastructure-1.2050689 [15 June 2015]. Knight Frank. (2015). Global cities index. Retrieved from http://www.knightfrank.com/global-cities-index-2015 [15 June 2015