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Benchmarking the financial performance of local councils in Ireland

, G., Ball, A., & Fry, J. (2002). The evolution of benchmarking in UK local authorities. Benchmarking: An International Journal, 9 (5), 429–49. Boyle, R. (2000). Performance measurement in local government [CPMR discussion paper 15]. Dublin: Institute of Public Administration. Boyle, R. (2014). Public sector reform in Ireland: Views and experiences from senior executives [State of the Public Service Series, research paper no. 13]. Dublin: Institute of Public Administration. Brown, K. W. (1993). The 10-point test of financial condition

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Local government, 2016

the local government efficiency review group 2010-2015. Retrieved from [30 September 2016]. NOAC. (2016a). Local government efficiency review reforms [NOAC Report No. 5]. Retrieved from [7 October 2016]. NOAC. (2016b). Local government shared services projects [NOAC Report no. 6]. Retrieved from [13

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Service charge collection in multi-unit developments

References Arkcoll, K., Guilding, C., Lamminamki, D., McManus, L., & Warnken, J. (2013). Funding common property expenditure in multi-owned housing schemes. Property Management, 31 (4), 282–96. Bailey, N., & Robertson, D. (1997) Management of flats in multiple ownership: Learning from other countries . Bristol: Policy Press. Bowe O’Brien Solicitors. (2009). Show me the money – Collecting debts in difficult financial times. Retrieved from [13 March 2018]. Christudason, A. (2004). Common property in strata titled

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Local government, 2017

References Government of Ireland. (2017). Housing delivery 2017: Social housing and new home indicators. Retrieved from [6 February 2018]. LGiU Ireland. (2017). Briefing: Local government grants and subsidies from central government. Retrieved from [20 December 2017]. National Oversight & Audit Commission. (2017a). A review of the management and maintenance of local

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The National Spatial Strategy: Lessons for implementing a National Planning Framework

policy and European integration: Building multilevel governance (pp. 320-41). Oxford: Oxford University Press. Lyons, M. (2007). Inquiry into local government. Place-shaping: A shared ambition for the future of local government. London: The Stationery Office. Meredith, D., & van Egeraat, C. (2013). Revisiting the national spatial strategy: Ten years on. Administration, 60 (3), 3-13. Morgenroth, E. (2016) Getting value from infrastructure. Presentation at the annual Dublin Economics Workshop Policy Conference, Wexford, 24

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Education, 2016

. Dublin: Irish League of Credit Unions. Liston, M., Frawley. D., & Patterson, V. (2016). A study of progression in Irish higher education 2012/13 to 2013/14. Dublin: Higher Education Authority. OECD. (2016). Education at a glance 2016: OECD indicators. Paris: OECD Publishing. Shiel, G., Kelleher, C., McKeown, C., & Denner, S. (2016). Future ready? The performance of 15-year-olds in Ireland on science, reading literacy and mathematics in PISA 2015. Dublin: Educational Research Centre.

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The Patient Survey Programme: Transforming the patient experience in Irish healthcare

. Jenkinson, C., Coulter, A., & Bruster, S. (2002). The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys in five countries. International Journal for Quality in Health Care, 14 (5), 353-8. Jenkinson, C. E., Dickens, A. P., Jones, K., Thompson-Coon, J., Taylor, R. S., Rogers, M., & Richards, S. H. (2013). Is volunteering a public health intervention? A systematic review and meta-analysis of the health and survival of volunteers. BMC Public Health, 13 (1), 773. Lally, J., Byrne, F., McGuire

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Reforming the Irish public service: A multiple streams perspective

. Basingstoke: Palgrave. Coen, D., & Roberts, A. (2012). A new age of uncertainty. Governance, 25 (1), 5-9. Department of Finance. (2011). Reforming Ireland’s budgetary framework: A discussion document. Retrieved from [13 April 2017]. Department of Public Expenditure and Reform. (2011). Public service reform plan. Dublin: Department of Public Expenditure and Reform. Department of Public Expenditure and Reform. (2014). Public service reform plan 2014

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Local government reform: Community planning and the quality of life in Northern Ireland

. Local Government Studies, 24 (3), 1–13 Knox, C. (2012). The Reform of Public Administration in Northern Ireland: A squandered opportunity? Administration, 60 (1), 117–38. McAlister, R. (2010). Putting the ‘community’ into community planning: Assessing community inclusion in Northern Ireland. International Journal of Urban and Regional Research, 34 (3), 533–47. Pearson, I. (2004). Improvements to quality of service key to public administration reform [news release, 19 July]. Belfast: Office of the First Minister and Deputy First Minister

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Towards greater collective impact: Developing the collaborative capability of the local community development committees (LCDCs)

experience as leadership development. Presented at the 18th Annual Conference of the Australian and New Zealand Academy of Management. Kozuch, B., & Sienkiewicz-Malyjurek, K. (2013). Inter-organizational collaboration as a source of innovation in public management. Retrieved from [21 January 2019]. Lloyd, A. (2016). Policy response. How government’s Putting People First policy will effectively put socially excluded people last. Retrieved from https

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