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workforce, Herzenberg et al. (1998) have pointed that workforce agility may provide a wide range of benefits, such as qualityimprovement, better customer service, learning curve acceleration, economy of scope and depth. Training activities not only develop employees and improve their skills and abilities but also enhance their satisfaction with the job and their commitment to the organization ( Harel and Tzafrir 1999 ). In addition, human resource management practices such as development-oriented appraisal and comprehensive training show a significant positive