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The application of “the patient satisfaction assessment” as a method for assessing hospital management efficency

, Sikora T. Factors shaping the customer satisfaction and the benefits of measuring customer satisfaction in the process of quality improvement. In: T. Sikora (ed). Quality management – Improvement of the organization, vol. 1. Cracow: Publishing House of the University of Economics in Krakow; 2010. p.202-13. 6. Regulation of the Minister of Health of November 10 th , 2006 on the requirements that should be met in terms of professional and sanitary premises and facilities of the healthcare facility. Journal of Laws No. 213, item 1568 as amended. 7. Maksimowicz

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Assessment of the contribution of calcium and vitamin D in the diet of the elderly

malnutrition in the older adult: A quality improvement project using a standardised nutritional tool. J. Community Health Nurs. 2015;32:1-11. 9. Cierniak-Piotrowska M, Marciniak G, Stańczak J. Statystyka zgonów i umieralności z powodu chorób układu krążenia. Główny Urząd Statystyczny; 2016. [stat.gov.pl/obszary-tematyczne/ludnosc/ludnosc/statystyka-zgonow-i-umieralnosci-z-powodu-chorob-ukladu-krazenia,22,1.html.] 10. Weaver CM, Alexander DD, Boushey CJ, et al. Calcium plus vitamin D supplementation and risk of fractures: an updated meta-analysis from the National

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Who needs patient satisfaction surveys? Perspectives of Polish doctors, nurses, and patients

Measurement. Poznan: Zysk i S-ka Wydawnictwo; 2004. p. 299-319. 12. Coulter A, Magee H. (eds). The European patient of the future. New York: Open University Press; 2003. 13. Davies E, Cleary PD. Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement. Qual Safety in Health Care. 2005;14:428-32.

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Postoperative Outcomes of Elective Pancreatic Surgery in a Low-Volume Academic Surgical Clinic

, Brennan MF. Impact of hospital volume on operative mortality for major cancer surgery. JAMA. 1998;280(20): 1747-51. 5. Halm EA, Lee C, Chassin MR. Is volume related to outcome in health care? A systematic review and methodologic critique of the literature. Annals of Internal Medicine. 2002; 137(6):511-20. 6. Simunovic M, Urbach D, Major D, Sutradhar R, Baxter N, To T, et al. Assessing the volume-outcome hypothesis and region-level quality improvement interventions: pancreas cancer surgery in two Canadian Provinces. Ann Surg Oncol. 2010

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