The article discusses the quality improvement concept in terms of companies’ competitiveness and its operations. The research object is a production company located in Silesia province. We analyzed the quality problems occurring in the company based on the selected quality management tools: Ishikawa diagram and the Pareto-Lorenz. It was presented and discussed basic types of waste occurring in the enterprise. It was proposed improvement actions and highlights the importance of immaterial resources - the company's workers.
. in Proc. IAJC-ASEE, Joint International Committee.
Cave, M., Hanney, S., Henkel, M. Kogan, M. 2000. The Use of Performance Indicators in Higher Education – The Challenge of the Quality Movement . Higher Education Policy, 50, London, Jessica Kingsley Publishers.
Kahloun, F., Ghannouchi, S.A., 2017. Evaluating the Quality of Business Process Models Based on Measures and Criteria in Higher Education : Developing a Framework for Continuous QualityImprovement, in: Madureira, AM and Abraham, A and Gamboa, D and Novais, P (Ed.), INTELLIGENT SYSTEMS DESIGN
Quality is a certain degree of excellence and is one of the important factor in realization of the production process. Evaluation of the quality excellence in production project management is connected with a process of making changes in particular phases of project realization. The thesis proposed in the article is: the effective quality improvement based on implementation of the quality management method contributes to achieve the planned quality in the production project.
Paper describes the continuous quality improvement procedures used by the author to keep the General Engineering program at Penn State Hazleton aligned to the needs and expectations of industry. The paper addresses the procedure for the development of program educational objectives which are the goals of the program. The goals of the program are defined jointly by industry leaders and former Engineering graduates as well as the Engineering faculty. The paper also focuses on the development of the student outcomes which is the body of knowledge that every graduate should have at the day of graduation. The paper also explains the process for collecting data for the purpose of assessing the level of attainment of program objectives and student outcomes. Based on the data which is being collected on an ongoing basis, the necessary corrective actions are implemented. This is happening on the program level as well as the course level. The necessary changes on the course level are happening every semester. The adjustments to the Engineering curriculum are being made yearly usually during the summer months. The paper focuses on the constant need for revising the curriculum in order to stay current with technology.
prevention programmes in coronary heart disease: systematic review. British Medical Journal, 323(7319), 957-962.
McDonald, K. M, Vandana Sundaram, M. M., Dena, M. P., Bravata, M. et al. (2007). Closing the Quality Gap: a critical analysis of qualityimprovement strategies, AHRQ Publication No. 04 (07)-0051-7. Standford: Stanford University, Evidence-based Practice Center.
Moser, D. K. (2000). Heart failure management: optimal health care delivery programs. Annual Review of Nursing Research, 18(1), 91-126.
Mur-Veeman, I., Van
Paweł Lempa, Edward Lisowski, Fumito Masui, Grzegorz Filo, Michal Ptaszynski, Mariusz Domagała and Joanna Fabiś-Domagała
The article deals with the issue of quality improvement of a gear transmission by optimizing its geometry with the use of genetic algorithms. The optimization method is focused on increasing productivity and efficiency of the pump and reducing its pulsation. The best results are tested on mathematical model and automatically modelled in 3D be means of PTC Creo Software. The developed solution proved to be an effective tool in the search for better results, which greatly improved parameters of pump especially reduced flow pulsation.
Michalene Eva Grebski, Radosław Wolniak and Wieslaw Grebski
The paper addresses the benefits from accreditation of an Engineering program. The criteria for accreditation are also being discussed as well as the cost of domestic and outside of the United States (US) accreditation. The paper also contains procedures for curriculum development as well as evaluation and assessment. Implementation of a comprehensive continuous quality improvement process (CQI) for individual courses as well as the entire Engineering program is being discussed and analyzed. The conclusions include practical recommendations for the effective closing of the CQI loop.
The purpose of the paper is to determine the degree of Polish companies’ maturity applying for Quality of the Year certification based on the EFQM excellence model. The study was conducted using a questionnaire (CAWI – computer assisted web interview). Company to get certified Quality of the Year had to get in the field of self-assessment carried out by the EFQM model at least 56%. Results and its analysis showed that among the 49 analyzed large companies seeking Quality of the Year certification only 3 achieved a value of 80% and above. Among the 10 companies selected for analysis only 3 has taken improvement actions. Based on the study carried out, the authors demonstrated that the analyzed companies that have been certified Quality of the Year are mature and conscious of quality, continuously improve, and apply modern techniques (traditional quality management tools, new quality management tools, quality management methods). The factors that determine the maturity and the awareness of the company in terms of quality are the elements included in the EFQM model (1. Leadership. 2. Vision, strategy, policy. 3. Human resources management. 4. Resource Management. 5. Process Management. 6. Customer satisfaction. 7. Employee satisfaction. 8. Cooperation with the environment. 9. Achievements companies in relation to the goals), as well as the awareness and the ability to use modern techniques.
Tetiana Tkachenko, Viktor Mileikovskyi and Adam Ujma
Currently, a very big problem of cities in Europe and the world is air pollution with combustion products of car fuels, generation of heat and electricity. These impurities affect the microclimate of cities significantly. Pollution not only affects the area outside buildings, but getting into their interior through ventilation systems, which has an adverse effect on the indoor environment of buildings. High concentrations of CO2, cause a weakening of concentration in working people, which affects the deterioration of safety and work efficiency. For assessing air quality improvement on “green roofs”, a field study of CO2 content has been carried out on the “green roof” of a four-storey building, on a completely identical non-greened building, and on a highway with high-density traffic near them in Kiev. It was found that greening the roof significantly reduces the CO2 content from 501 ppm on the road and 452 ppm on the roof without protection to 410-415 ppm. It improves the conditions in which people work and rest.
The analyses of the nonconformity of products are made in order to achieve the desired level of their quality. This is also the case in the analyzed enterprise located in south-eastern Poland. Due to production character in this enterprise to identify the incompatibilities of products the non-destructive tests are used. In the current approach to quality after identified the nonconformities the cause her arise were determined, it was noted in order to use by statistical analyzes. Unfortunately, no deeper qualitative analyzes were made which could specify the source of its creation. Therefore, it was considered that it is necessary to propose to use (near current actions according to non-destructive tests) the sequence of quality management instruments. In order to improve the quality control actions, the sequence of techniques which complement each other, i.e. non-destructive tests, Ishikawa diagram and 5Why method, was proposed. To demonstrate the effectiveness of the proposed sequence, the rear cover of the bearing turbine was selected as the subject of the analysis. The choice was conditioned by the unit character of production, which till now was discouraged a detailed analysis of sources of nonconformities. After analyzed the product with used the fluorescent method the nonconformities were identified on the rear cover of the bearing turbine, which was the porosity cluster. In order to identify the causes these nonconformities the Ishikawa diagram was drawn up. Next, the selected main causes (i.e. supplier of the product and nonconformities created during the production of the product) were analyzed the 5Why method in order to identify the source cause of the problem. In this case, it was the nonconformity material from the supplier. The proposed sequence, which uses the minimal resources let to show the wide range of information, which should be used to the improvement of quality. The presented the set of activities can be practised in each of the enterprises to analyze quality problems in order to identify the nonconformities and their causes.