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Critical Soft Factors for Optimum Performance of Maintenance Operations

References Abdallah, A. B. (2013). The Influence of Soft and Hard Total Quality Management (TQM) Practises on Total Productive Maintenance (TPM) in Jordanian manufactiuring Companies. International Journal of Business and Management, 8(21), 1. Abdullah, M. M. B., Uli, J., and Tari, J. J. (2008). The influence of soft factors on quality improvement and performance: Perceptions from managers. The TQM Journal, 20(5), 436-452. Abdullah, M. M. B., Uli, J., and Tarí, J. J. (2009). The relationship of performance with soft factors and quality

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