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References Blasé, J. & Blasé, J. (2010). “Effective Instructional leadership: Teachers, perspectives on how principal promote teaching and learning in schools. Journal of Education Administration Vol. 38(2):130-141. Elliott, K. (2015). Teacher Performance Appraisal: More about Performance or Development? Australian Journal of Teacher Education, 40 (9): 12-19. The Woburn Press. London, Routledge. Goddard, I. & Emerson, C. (2006). Appraisal and your School . Oxford: Heinemann. Jensen, B. (2011). Better Teacher Appraisals and feedback: Improving performance

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” mindset, which seems to have made a majority of scholars in SSH content with their mediocre performance. Second, the rising importance of, and hence the emphasis on, SSH is inevitable, following the growing complexities and interaction of different, but integral parts, of the emerging economy of Vietnam. More often a long-standing impasse creates persistent pessimism among the public, industry leaders, or even policymakers. This is unfortunate and unnecessary since life has its own upbeat sentiment, even right when one is most pessimistic. Therefore, the

seven times. It is alarming that nearly one-third of the total number of universities offering economics programs across Vietnam have published only one economics-related article in 2018. Two factors could explain this phenomenon. The first is the sub-optimal research performance of lecturers, indicated by the disproportionate rate of lecturers to scientific publications in economics. For example, in 2018, Foreign Trade University and National Economics University recorded four and nine economics- related publications respectively even though the two

References Cook, P & Nixson, F (2000) Finance and Small and Medium-Sized Enterprise Development. Journal of Developmental EntrepreneursInp, Vol. 6 (I) April Beck. T, Demirguc-Kunt. A and Levine R.(2005). SMEs, Growth, and Poverty: Cross-Country evidence. Journal of Economic Growth, Vol 10:3 197-227. Kessy, S. and Temu, S.S (2010). The Impact of Training on Performance of Micro and Small Enterprises Served by Microfinance Institutions in Tanzania. Kravchuk , Robert , and Ronald Schack . 1996 . Designing Eff ective Performance Measurement Systems under the

). An empirical analysis of the performance of Vietnamese higher education institutions. Journal of Further and Higher Education, 41(4), 530-544. doi:10.1080/0309877X.2015.1135886 Tran, D.-N. (2018a). Impacts of international organizations on Vietnam’s higher education policy: The good, the abad and the ugly. In L. T. Tran & S. Marginson (Eds.), Internationalisation in Vietnamese Higher Education (pp. 99- 117). Cham: Springer International Publishing. Tran, D. L., & Thanh-Tam. (2014). Kể về ngôi trường Đại học dân lập đầu tiên [Talk about the first people

and disrupt sustainability. In short, no matter what will be done, I think the transparency needs to be the top priority. If necessary, recruitment should be publicized or even done through international recruitment agencies. In my university, all positions are recruited via international recruitment agencies. After being recruited, there will be performance reviews annually. The evaluation is based on international publication in journals within rank A, B, C according to international standards. This performance review system creates tremendous pressure

, Department of Economics, Cambridge, MA. Narang, R. (2012). How do management students perceive the quality of education in public institutions?.Quality Assurance in Education, 20(4), 357-371. Ploom, K and Haldma, T. (2012), “Balanced performance management in the public education system”, Baltic Journal of Management, Vol. 8 No. 2, pp. 183-207 PROBE (1999), Government Report on Basic Education in India, Oxford University Press,New Delhi. Sirvanci, M. (1996). Are students the true customers of higher education?.Quality Progress, 29(10), 99-104. Tayyaba, S. (2012). Rural

References Angela Wright “Reward Management in Context”, Viti 2004 Banfield. P & Kay. R, (2011), Hyrje on Managing of Human Resources, Tirana. Donald L. Cauth ; Gail D. Handlogten; “ Managing compensation (and understanding it too)”, Viti 2001 Kume. V, (2010), Strategic Managament, Tiranё. Michael Armstrong; “Employee Reward” , Viti 2002 Michael Armstrong; “Performance Management: key strategies and practical guidelines”, Viti 2000 Mustafa. I, (1997), Enterprise in Contamporary Business, Prishtina Ramosaj. B, (2007), Bazat e menaxhimit, Prishtinё. Robins. S

frontline employees. International Journal of Bank Marketing, 24 (3), 173–193. Katz, D., & Kahn, R. (1978). The social psychology of organizations (2 nd ed.). New York: Wiley. Keith, P. M., & Schafer, R. B. (1984). Role behavior and psychological well-being: Acomparison of men in onejob and two-job families. American Journal of Orthopsychiatry , 54 , 137-154. Kopelman, R. E., Greenhaus, J. H., & Connolly, T. F. (1983). A model of work, family, and interrole conflict: A construct validation study. Organizational behavior and human performance , 32 (2), 198

perspective, Managerial Auditing Journal , Vol. 5, No. 27, 477-499. Parmenter, D. (2015): Key Performance Indicators: Developing, Implementing, and Using Winning KPIs : Wiley. Raja, S., Memoona, H., Vadakumchery, T., Hamad, J., Shah, R. and Hoersch, M., (2015). Identifying Elements of Patient-Centered Care in Underserved Populations: A Qualitative Study of Patient Perspectives, PLoS One , Vol. 5, No. 10. Rittenberg, L. E., (1980). Expanding Opportunities for Internal Audit Service, The Internal Auditor, Vol. 2, No. 37, 73. Roco, M. C. and Bainbridge, W. S., (2013). The