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The importance of staff to the efficiency of the tax agency

when the stress reaction becomes long-term and the stress chronic. It is a myth that the responsible-burdened, Chief Executive Officer, CEO is more prone to be afflicted with illness than other occupational groups. It is the middle manager who is afflicted with stress-related symptoms (Seddon (2003)). But being poor, and uneducated, also comes with psychological stress since such a situation means having no power to influence it and not knowing what will happen next. Low socioeconomic status is, in other words, associated with chronic stress. Also in rich and

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