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Harmonization of rational and creative decisions in quality management using AI technologies

for Decision Making. In: Gabrys B., Howlett R.J., Jain L.C. (eds) Knowledge-Based Intelligent Information and Engineering Systems. Lecture Notes in Computer Science, 4252, Springer, Berlin, Heidelberg, 531- 536. Phillips-Wren, Gloria, (2012). AI tools in decision making support systems: a review. International Journal on Artificial Intelligence Tools, 21(2), 1240005 (13 pages). World Scientific Publishing Company. Principles of Management.

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