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The Contingency Effect of Relational Competency on the Relationship between Information Technology Competency and Firm Performance

IT objects, firms can quickly build up new competencies for adapting to emerging business paradigms and easily realize the synergies between supply and demand with little added costs ( Bharadwaj 2000 ; Kim et al. 2013 ; Lu et al. 2011 ). Thus, we hypothesize the following: H1: A firm’s IT objects are positively associated with its firm performance . IT operations emphasize the execution of related business strategies, which enables firms to realize the business value of IT ( Armstrong et al. 1999 ). Therefore, IT operations are consistent with the logic

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