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Is Participating in MOOC Forums Important for Students? A Data-driven Study from the Perspective of the Supernetwork

assessments ( Kizilcec, Piech, & Schneider, 2013 ) or earned a certificate ( Ho et al., 2014 ) were more likely to be discussion forum participants. And in edX’s first MOOC offering, 52 percent of certificate earners were active on the forum. In a MOOC addressing business strategy, students who posted on the forum were more likely to complete the course successfully ( Gillani & Eynon, 2014 ). Huang et al. (2014) studied a special cohort “superposter,” defined as the highest-volume forum contributors. They replied faster, received more up-votes, and obtained higher grades

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The Effects of B2C Interaction on Customer Loyalty

. Mai D.Q. 2018 The sustainable role of the e-trust in the B2C e-commerce of Vietnam Sustainability 10 1 291 Clarke, I.I. (2001). Emerging value propositions for m-commerce. Journal of Business Strategies, 18(2), 133–148. Clarke I.I. 2001 Emerging value propositions for m-commerce Journal of Business Strategies 18 2 133 148 Coelho, P., & Henseler, J. (2012). Creating customer loyalty through service customization. European Journal of Marketing, 46, 331–356. 10.1108/03090561211202503 Coelho P. Henseler J. 2012 Creating customer loyalty through service customization

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