can be defined as work activity and its dynamics but also as a measurable work outcome [ Roe, 1999 ]. Furthermore, it can be considered on individual, group, or organizational level, which is reflected in specific goals that correspond with each level [ Roe, 1999 ]. Based on this description, six main categories, considering the type and level of performance, have been created: processperformance on the individual level, processperformance on the team level, processperformance on the organizational level, outcome performance on the individual level, outcome
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Positive correlation between knowledge human capital and financial performance
Positive correlation between knowledge human capital and customer-focused performance
Positive correlation between knowledge human capital and internal processperformance
Positive correlation between knowledge human capital and learning and growth performance
Positive correlation between ability human capital and financial performance
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