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Employee engagement and performance: a systematic literature review

can be defined as work activity and its dynamics but also as a measurable work outcome [ Roe, 1999 ]. Furthermore, it can be considered on individual, group, or organizational level, which is reflected in specific goals that correspond with each level [ Roe, 1999 ]. Based on this description, six main categories, considering the type and level of performance, have been created: process performance on the individual level, process performance on the team level, process performance on the organizational level, outcome performance on the individual level, outcome

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Revision of Performance Measurement Tools and Methods

Management, 16(8). Ivanov, C. Avasilcai, S. (2014). Performance Measurement Models: an Analysis for Measuring Innovation Processes Performance. Social and Behavioral Sciences, 124. Kanji, K.G. (1998). Measurement of Business Excellence. Total Quality Management, 9(7). Kaplan, R.S. Norton, D.P. (2001). Strategiczna karta wyników. Jak przełożyć strategię na działanie. Warszawa: Wydawnictwo Naukowe PWAN. Kotłowska, M. Kowalak, R. (2016). Kluczowe mierniki dokonań w zarządzaniu przedsiębiorstwem. Wrocław: Wydawnictwo Uniwersytetu Ekonomicznego we

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Director-Generals’ Human and Social Capital, and Management Performance of Farmers’ Cooperatives: Evidence from China’s Fujian

proposed hypotheses No. Hypothesis Result H1a Positive correlation between knowledge human capital and financial performance × H1b Positive correlation between knowledge human capital and customer-focused performance × H1c Positive correlation between knowledge human capital and internal process performance × H1d Positive correlation between knowledge human capital and learning and growth performance √ H2a Positive correlation between ability human capital and financial performance √ H2b Positive

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The Role of Process Owners in Czech Organizations

management guide for managers and process professionals (Third ed.). Amsterdam: Elsevier/Morgan Kaufmann. Jeston, J., & Nelis, J. (n.d.). Business process management: Practical guidelines to successful implementations (Third ed.). New York: Routledge Kohlbacher, M., & Gruenwald, S. (2011). Process ownership, process performance measurement and firm performance. International Journal of Productivity and Performance Management, 60(7), 709-720. Lehmann, C. (2012). Strategy and business process management: Techniques for

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