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Local Communities and Sport Activities Expenditures and Image: Residents’ Role in Sustainable Tourism and Recreation

., Azevedo, A. & Perna, F. (2018). Sport Events and Local Communities: a Partnership for Placemaking. Journal of Place Management and Development, 11 (1), 6–25, DOI: 10.1108/JPMD-02-2017-0019 [8] Dwyer, L., Jago, L. & Forsyth, P. (2016). Economic Evaluation of Special Events: Reconciling Economic Impact and Cost–benefit Analysis. Scandinavian Journal of Hospitality and Tourism, 16(2), 115–129, DOI: 10.1080/15022250.2015.1116404 [9] Eime, R., Sawyer, N. T., Harvey, J., Casey, Westerbeek, H. & Payne, W. (2015). Integrating public health and sport management

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Cross-border Shopping Tourism: A Switzerland-Germany Case Study

. Retrieved March 24, 2017, from [14] Credit Swiss. (2013). Retail Outlook [15] Credit Swiss. (2014). Retail Outlook [16] Credit Swiss. (2015). Retail Outlook [17] Credit Swiss. (2016). Retail Outlook [18] Creswell, J. (2004). Research design: Qualitative, quantitative, and mixed methods approaches (Second Edition). Thousand Oaks, CA: Sage Publications. [19] Dascher, K., & Haupt, A. (2011). The political economy of regional integration projects at borders where poor and rich meet: The role of

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FDI-led tourism growth hypothesis: empirical evidence from Croatian tourism


The aim of this paper is to explore the causal relationship between the foreign direct investment (FDI) stock in tourism and the number of international tourist arrivals in the Republic of Croatia in the period from 2000 to 2012. The study uses quarterly time series data from 2000(1) to 2012 (4). The augmented Dickey–Fuller (ADF) test was carried out to test the stationarity of variables. The Johansen co-integration test was used to test a long-term relationship between the variables, and given the absence of the same, the vector autoregression (VAR) model is set up. The Granger and Toda–Yamamoto test was conducted to test a short-run causality between the selected variables. The results indicated a one-way short-run causality relationship running from FDI in tourism to international tourism arrivals at a high significance level of 1%. The research results emphasise the need to establish a favourable macroeconomic environment, as well as a policy of incentive investment measures specifically targeted at the tourism sector. This would enhance the conditions for higher FDI inflow essential for qualitative and quantitative positioning of Croatian tourism compared to competing destinations.

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A case study on service recovery: Frontline employees’ perspectives and the role of empowerment

(2), pp. 129-143 [7] Chang, H-S. & Hsiao, H-L. (2008). Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry. The Service Industries Journal, 28(4), pp. 513-528 [8] Conger, J. A. & Kanungo, R. N. (1988). The Empowerment Process: Integrating Theory and Practice. Academy of Management Review, Jul88, 13(3), pp. 471-482 [9] Cook, S. (2002). Customer Care Excellence: How to Create an Effective Customer Focus. Fourth Edition. Kogan Page, London. [10] Crawford, A. & Riscinto

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The structural relationships of destination image, awareness, uniqueness and destination loyalty in periurban ecotourism destination

References [1] Japan Tourism Agency. (2014). White paper on tourism 2013. [2] Ashworth, G., & Page, S.J. (2011). Urban tourism research: Recent progress and current paradoxes. Tourism Management, 32, 1-15 [3] Pearce, D.G. (2001). An Integrative Framework for Urban Tourism Research. Annals of Tourism Research, 28(4), 926-946 [4] Beerli, A., & Martín, J.D. (2004a). Factors Influencing Destination Image. Annals of Tourism Research, 31(3), 657-681 [5] Beerli, A., & Martín, J.D. (2004b). Tourists’ characteristics

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Customer engagement for evaluating customer relationships in hotel industry

. Ministry of Tourism, Department of Industrial Policy and Promotion (DIPP), Government of India [21] Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2008). Multivariate Data Analysis (6th Eds) Pearson Prentice Hall. New Jersey [22] Malhotra, N. (2007). Marketing Research – An Applied Orientation, (4th Eds) Pearson Prentice-Hall [23] Hennig-Thurau, T., Gwinner, K. P., & Gremler, D. D. (2002). Understanding relationship marketing outcomes an integration of relational benefits and relationship quality. Journal of service research

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Political disputes and consequences on tourism

References [1] Agapiou-Josephides, K 2003, ‘The Political System of Cyprus at the Threshold of the European Union: Patterns of Continuity, Change, and Adaptation’. In euro-med integration and the ‘ring of friends’: the Mediterranean’s European challenge, vol. iv, Xuereb, Peter G., Eds. European Documentation and Research Centre [2] Alipour, H & Kilic, H 2005, ‘An institutional appraisal of tourism development and planning: the case of the Turkish Republic of North Cyprus (TRNC)’, Tourism Management, vol. 26, pp. 79-94 [3] Altinay, L 2000

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