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Criteria weighting by using the 5Ws & H technique

Background: This paper introduces the use of the 5Ws & H technique, which is the creative problem solving technique based on who, what, when, where, why and how questions, for the establishing of the criteria weights in multi-criteria decision-making (MCDM). Objectives: The main goal of this paper is to adapt and complete the steps of the 5Ws & H technique, usually used in the problem definition phase, to establish the importance of criteria by the methods based on an interval scale. It also aims to verify the applicability of the proposed approach in the selection of the most appropriate blade. Methods/Approach: In terms of prescriptive approach, the creative 5Ws & H technique was used in the weighting step of the frame procedure for MCDM. During synthesis, the additive model was used, whereas interactions among criteria were considered by using the discrete Choquet integral. Results: The first result is a theoretical statement of the weighting scheme for a new decision mechanism. The second result is the application of this scheme in a real-world case-study. Considering interactions among criteria strengthened the decision-making basis in the selection of the most appropriate blade. Conclusion: The creative 5Ws & H technique proved useful in criteria weighting.

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analytical hierarchical process in multi-criteria financial decision-making]. In Zbornik referatov XXIV. posvetovanja društva računovodij, finančnikov in revizorjev (pp. 146-159). Maribor: Društvo računovodij, finančnikov in revizorjev. Čančer, V. (2012). Criteria weighting by using the 5Ws & H technique. Business System Research, 3(2), 41-48, Čančer, V., & Mulej, M. (2013). Multi-criteria decision making in creative problem solving. Kybernetes: The International Journal of Systems & Cybernetics, 42 (1), 67-81, http

7 References [1] Afuah, A., Tucci, C.L., 2012. Crowdsourcing as a Solution to Distant Search. Academy of Management Review , 37(3), pp.355-375. [2] Althuizen, N., Reichel, A., 2016. The Effects of IT-Enabled Cognitive Stimulation Tools on Creative Problem Solving, A Dual Pathway to Creativity. Journal of Management Information Systems, 33, pp.11-44. [3] Amabile, T.M., 1983. The Social Psychology of creativity, A Componential Conceptualization. Journal of Personality and Social Psychology, 45 , pp.257-376. [4] Amabile T.M., 1996. Creativity in Context


Educators generally concur to the idea that one of the most essential goals of schooling is to empower students to become efficient problem solvers for the knowledge-based society. Problem-based learning (PBL) is an instructional methodology mainly focused on developing students’ abilities to deal with solving realistic issues by employing team-oriented strategies. The present paper discusses the opportunities of integrating PBL in the teaching of English for specific purposes, starting from the firm belief that by putting students in the role of effective collaborators, critical thinkers, creative problem-solvers, and capable communicators, the proposed strategies efficiently prepare cadets for real-life environments, for the challenges of their professional careers, and for an active citizenship. Drawing on a solid theoretical conceptualization of problem-based instruction, the article outlines the advantages of PBL for both teachers and students and proposes a series of practical strategies that are intended to facilitate our cadets’ development in four key skills – critical thinking, creativity, communication and collaboration, –with the help of project-based learning.

References [1] Afuah, A., Tucci, C.L., 2012. Crowdsourcing as a Solution to Distant Search. Academy of Management Review, 37(3), pp.355-375. [2] Althuizen, N., and Wierenga, B., 2014. Supporting Creative Problem Solving with a Case-based Reasoning System. Journal of Management Information Systems, 31(1), pp.309-340. [3] Bayus, Barry L., 2013. Crowdsourcing New Product Ideas Over Time: An Analysis of the Dell IdeaStorm Community. Management Science, 59(1), pp.226-244. [4] Berg, J.M., 2014. The Primal Mark: How the Beginning Shapes the End in the Development of

possessing unique skills, knowledge, competences, and other features [ Hillman and Dalziel, 2003 ]. Diversity may provide the firm with a better insight and thus increase the quality of made decisions. To sum up, the rationale for diversity is as follows: innovation and creative problem-solving, acquiring talent and employee relationships, understanding the business marketplace, access to resources and networks, and enhancing reputation [ Mishra and Jhunjhunwala, 2013 , pp. 5–7]. The policy of diversity is promoted in many countries by adopting adequate regulations applied

REFERENCES [1] M. Jackson. Systems methodology for the management sciences . Plenum Press, New York, 1990. [2] M.C. Jackson. Systems thinking: Holism for managers . Wiley, Chichester, 2003. [3] R. Floor and M. Jackson. Creative problem solving: Total systems intervention . Wiley, Chichester, 1991. [4] J.P. Kawalek. “Systems thinking and knowledge management: positional assertions and preliminary observations”, Systems Research and Behavioral Science , no 21, 2004, pp. 17-36. [5] M.J. Ligarski. „Ocena systemu zarządzania jakością – wyniki badań

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