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Renata Rabiasz, Dawid Makowicz and Natalia Makowicz
Introduction. Due to the increasing incidence of a number of different diseases of Polish society , there is also a growing need for professional nursing care to be able to objectively assess how it should be expected to find out what the patients’ expectations are in this situation.
Aim. The study aimed to define the main patient expectations for nursing staff during hospitalization. The purpose of the work was also to get to know the public opinion about the model of a modern nurse.
Material and methods. The study was carried out on 200 patients hospitalized at various hospitals in Krosno, Strzyżów and Jasło at the end of January and February 2017. The method of the diagnostic survey was used with the questionnaire survey, which consisted of 10 closed questions.
Results. For 87% of patients the most important care is caring care, 79.5% of the respondents require good practice. For 66% of respondents it is important to provide information on their questions, while 51.5% of people are important to enable contact with family. The overwhelming majority, (95%) of respondents stress the importance of possible assistance rather than helping them in their everyday life in the ward. 72.5% of patients assess the nurse-patient relationship very well.
Conclusions. For patients a very important element of hospitalization is caring nursing care. Hospitalized people are much more likely to appreciate the professional experience of nursing staff than achieved by them academic titles. The profession of a nurse/nurse is perceived by patients as a separate profession. Patients appreciate the smile and nice attitude of the nursing staff.
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In the article the principles, strategies, methods, techniques of communicative pedagogy of American scientist Thomas Gordon and system components of effective communication training for parents, teachers and administrators are enlightened. It has been determined that the main principle of Thomas Gordon's pedagogy is an interactive way of knowing the world, which is realized within communicative activities through which any views and opinions are transferred to the partner, and his reflection on the expressed opinion is perceived that helps enrich the experience of interpersonal interaction.
The concept, based on Thomas Gordon's educational system, according to which a child is not the property of parents, and is characterized by his/her own identity, different from his/her parent's identity and is entitled to his/her own life, a unique personality, privacy, independence has been marked. The main goal of Thomas Gordon's educational system has been revealed: child's development, his/her creative potential, rather than subordination to some external ideals or beliefs, alien to his/her nature. Thomas Gordon stresses that it is necessary to create conditions for child's development, rather than try to bring up such a type of person which adults created in their mind.
Thomas Gordon's conflict resolution strategy, based on six stepwise algorithm has been characterized: 1) recognition and definition of conflict; 2) search for possible solutions to the conflict; 3) critical evaluation of solution projects; 4) choice of the most appropriate solutions; 5) examining ways of introducing defined solution; 6) monitoring the results of performed actions. The features of using pedagogical heritage in the content of pedagogical education in different countries have been studied. Outlined recommendations for implementation of communicative pedagogy ideas in the realities of Ukrainian education have been outlined.
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Christian Moldjord, Jon Christian Laberg and Torbjørn Rundmo
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Mojca Dobnik, Matjaž Maletič and Brigita Skela-Savič
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