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This article elaborates an existence of a positive effect of the use of mobile technologies by managers, according to their competences, on the efficiency of explicit knowledge transfer in a manufacturing company. It focuses on the set of the competences of managers, who use the mobile technologies in manufacturing companies and is based on a survey and data obtained from 119 Polish manufacturing enterprises. This article develops a framework of how managers can determinate the knowledge transfer in a manufacturing company and further discusses the research results.
Part 1 of this article has been published in the article Structuring Knowledge Management – Classical Theory, Strategic Initiation and Operational Knowledge Management (DOI: 10.1515/fman-2015-0041). The previous article presented process cycles of knowledge management. This article proposes a layered model of knowledge management, and then shows how to organize knowledge management, both in terms of organizational structure management, and structuring knowledge resources.
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Anna Kułakowska, Zdzisław Piątkowski and Wojciech Żebrowski
Barriers for Empowerment in Organisations on the Basis of Surveys
The objective of the paper is to present the results of investigation regarding barriers for empowerment in the context of organisational problems of companies, their application in the search for solutions, and adequate implementation in order to increase the efficiency of the processes of decision-making.
Evaluation of the Effects of Quality Management System Improvement
The article presents the tools that enable organizations to assess the effects of improvement of the quality management system, such as internal and external audits; risk management, measures of effectiveness and efficiency of processes, evaluation of customer satisfaction, quality cost analysis; analysis of best practices and self-assessment. The effectiveness use of these tools depends on the progress of the efforts of organizations in activities related to its improvement, knowledge and skills of employees and managers, who should show the positive attitude of leadership and involvement.