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. Russ, C Slovis. Kaizen: A method of process improvement in the emergency department. Academy Emergency Medicine 16 (12): 2009, pp. 1341-1349. [10] Z. Lin, Z. Yu, L. Zhang, Performance outcomes of balanced scorecard application in hospital administration in China. China Economic Review 30, 2014, pp. 1-15. [11] R. Lueg, Strategy maps: the essential link between the balanced scorecard and action. Journal of Business Strategy 36, 2015. pp. 34-40. [12] P. M. Madhani. Six Sigma Deployment in Sales and Marketing: Enhancing Competitive Advantages. IUP J. Bus. Strategy

. (2018). Optimization of production organization in a packaging company by ant colony algorithm, in Burduk A., Mazurkiewicz D. (Ed.), ISPEM 2017, AISC, 637, Springer, pp. 336-346, Grajek M. and Zmuda-Trzebiatowski P. (2014). A heuristic approach to the daily delivery scheduling problem. Case study: alcohol products delivery scheduling within intracommunity trade legislation, Logforum, pp. 163-173. Imai, M. (2006). Gemba Kaizen, Warszawa, MT Biznes. Kotowska, J., Markowski, M. and Burduk, A., 2018. Optimization of the Supply of Components for Mass Production with the