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Rationale of Complex Indicator of Quality of Public Transport

.: Logistika: obschestvennyiy passazhirskiy transport . Moscow: Ekzamen BBK. 2003 [5]. CIOBANU C-I., BUGHEANU A-M., CIOBANU R. C.: The influence of the public passenger transport system on the quality of urban life. Study case: Bucharest. Proceeding of the 9th international management conference. “Management and Innovation for Competitive Advantage”, November 5th-6th, Bucharest, Romania. P.1087–1097. Access at: conferinta.management.ase.ro/archives/2015/pdf/116.pdf. 2015 [6]. CRONIN Jr, J. J., & TAYLOR, S. A.: Measuring service quality: a reexamination and

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Theoretical and Methodological Approaches on the Intellectual Capital

), Intellectual capital statements and knowledge management: measuring, reporting and acting, Australian Accounting Review, vol. 9, no. 3, pp. 15-26 13. Nemeth, Z., Dajnoki K., Suto D., Fenyves V., (2016), Examination of performance management targets in case of an international corporation's Eastern Hungarian operating unit, Studia Universitatis Economics Series, „Vasile Goldiș” Western University of Arad 14. Selim, A., Ashour, A., Bontis, N., (2004), Intellectual Capital in Egyptian Software Firms, The Learning Organization: An International Journal, vol. 11, no

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The moderating role of risk management in project planning and project success: Evidence from construction businesses of Pakistan and the UK

project’s unfavourable state ( Zhang, 2007 ). Parker and Mobey (2004) argue that no matter how many measures are considered, no type of project comes with a guarantee as even the most carefully planned tasks face obstacles and problems. Due to the uncertain environment, even the simplest activity could encounter unexpected problems, which may alter the project activity despite all the proper precautions taken by the project manager (Parker & Mobey, 2004). “Project risk management is regarded as a process that accompanies the project from its definition through its

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Examining the need for a public procurement maturity model (PPMM) for infrastructure buyers in a monopsony market structure

]. KOHLEGGER MICHAEL, MAIER RONALD, THALMANN STEFAN, „Understanding Maturity Models, Results of a Structured Content Analysis” Proceedings of I-KNOW ’09 and I-SEMANTICS ’09 2-4 September 2009 , Graz, Austria, available at http://iwi.uibk.ac.at/download/downloads/Publikationen/KMM.pdf [12]. KRALJIC, PETER. (1983). Purchasing must become supply management. Harvard Business Review, No. 83509 SEPTEMBER–OCTOBER 1983, 61(5), 109-117, 1983 [13]. OECD: „ Discussion paper on public procurement performance measures ”, OECD Meeting of Leading Practitioners on Public

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Tourists’ perceived value of wildlife tourism product at Lake Nakuru National Park, Kenya

Reference [1] Akama, J. S., & Kieti, D. M. (2003). Measuring tourist satisfaction with Kenya’s wildlife safari: a case study of Tsavo West National Park. Tourism management, 24(1), 73-81. [2] Al-Sabbahy, H. Z., Ekinci, Y. & Riley, M. (2004). An investigation of perceived value dimensions: implications for hospitality research. Journal of Travel Research, 42: 226-234. [3] Ariya, G., & Momanyi, S. (2015). Contribution of gold-ecorated lodges to poverty reduction among local residents in Maasai Mara and Amboseli protected areas, Kenya. Journal of

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Internal marketing and organisational performance of SMEs in the EDV industrial sector

and Performance in Service Small and Medium-Sized Service Businesses. Journal of Small Business Management , 48 (4), 475-496. Deshpandé, R., & Farley, J. U. (1998). Measuring Market Orientation: Generalization and Synthesis. Journal of Market-Focused Management , 2 (3), 213-232. Diário de Aveiro. (2016). 1.500 Maiores Empresas Aveiro 2015 . Aveiro, Portugal: Maisis Information Systems. Farrell, M. A. (2000). Developing a Market-Oriented Learning Organization. Australian Journal of Management , 25 (2), 201-223. Foreman, S. K., & Money

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Integration of Travel Agencies with other Supply Chain Members: Impact on Efficiency

Management, 17 (3), 155-157. doi: 10.1016/j.jairtraman.2010.12.002 Assaf, A. George, & Magnini, Vincent. (2012). Accounting for customer satisfaction in measuring hotel efficiency: Evidence from the US hotel industry. International Journal of Hospitality Management, 31 (3), 642-647. doi: 10.1016/j.ijhm.2011.08.008 Atkinson, Helen, & Brander Brown, Jackie. (2001). Rethinking performance measures: assessing progress in UK hotels. Int J Contemp Hospitality Mngt, 13 (3), 128-136. doi: 10.1108/09596110110388918 Bastakis, Constantinos, Buhalis, Dimitrios

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Memetic pool as a new approach in service quality analysis

Communication , 56 (1), 52-68. doi: 10.1111/j.1460-2466.2006.00002.x Highhouse, S., Brooks, M. E., & Gregarus, G. (2009). An organizational impression management perspective on the formation of corporate reputations. Journal of Management , 35 (6), 1481-1493. http://doidx.org/10.1177/0149206309348788 Injadat, M. N., Salo, F., & Nassif, A. B. (2016). Data mining techniques in social media: A survey. Neurocomputing , available online 23 June 2016. doi: 10.1016/j.neucom.2016.06.045 Jemielniak, D. (2013). Netnografia, czyli etnografia wirtualna – nowa forma

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Seaport efficiency and productivity based on Data Envelopment Analysis and Malmquist Productivity Index

-69. 16. H. Min, B. Park, A hybrid data envelopment analysis and simulation methodology for measuring capacity utilisation and throughput efficiency of container terminals. International Journal of Logistics Systems and Management, 4, 650-672.5, 2008, pp. 201-224. 17. Y.J. Wu, C. Lin, National port competitiveness: implications for India, Management Decision, 46, 2008, pp. 1482-1507. 18. J.H. Ablanedo-Rosas, A.J. Ruiz-Torres, Benchmarking of Mexican ports with data envelopment analysis, International Journal of Shipping and Transport

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One-page strategic plan: the case of Aarong company from Bangladesh

. Chiarini, A. (2015). Sustainable Operations Management. Measuring Operations Performance . Cham, Switzerland: Springer. Ciucescu, N. (2015). Overview about the vision, mission, goals and values of nongovermental organisations. Studies and Scientific Researches. Economics Edition , 22 , 62-69. doi: 10.29358/sceco.v0i22.330 Dolan, R. J. (2003). Managing the Water and Wastewater Utility . Pennsylvania, USA: Water Environment Federation. Feurer, R., & Chaharbaghi, K. (1995). Strategy development: past, present, and future. Management Decision , 33 (6

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