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Examining the need for a public procurement maturity model (PPMM) for infrastructure buyers in a monopsony market structure

]. KOHLEGGER MICHAEL, MAIER RONALD, THALMANN STEFAN, „Understanding Maturity Models, Results of a Structured Content Analysis” Proceedings of I-KNOW ’09 and I-SEMANTICS ’09 2-4 September 2009 , Graz, Austria, available at http://iwi.uibk.ac.at/download/downloads/Publikationen/KMM.pdf [12]. KRALJIC, PETER. (1983). Purchasing must become supply management. Harvard Business Review, No. 83509 SEPTEMBER–OCTOBER 1983, 61(5), 109-117, 1983 [13]. OECD: „ Discussion paper on public procurement performance measures ”, OECD Meeting of Leading Practitioners on Public

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Tourists’ perceived value of wildlife tourism product at Lake Nakuru National Park, Kenya

Reference [1] Akama, J. S., & Kieti, D. M. (2003). Measuring tourist satisfaction with Kenya’s wildlife safari: a case study of Tsavo West National Park. Tourism management, 24(1), 73-81. [2] Al-Sabbahy, H. Z., Ekinci, Y. & Riley, M. (2004). An investigation of perceived value dimensions: implications for hospitality research. Journal of Travel Research, 42: 226-234. [3] Ariya, G., & Momanyi, S. (2015). Contribution of gold-ecorated lodges to poverty reduction among local residents in Maasai Mara and Amboseli protected areas, Kenya. Journal of

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Internal marketing and organisational performance of SMEs in the EDV industrial sector

and Performance in Service Small and Medium-Sized Service Businesses. Journal of Small Business Management , 48 (4), 475-496. Deshpandé, R., & Farley, J. U. (1998). Measuring Market Orientation: Generalization and Synthesis. Journal of Market-Focused Management , 2 (3), 213-232. Diário de Aveiro. (2016). 1.500 Maiores Empresas Aveiro 2015 . Aveiro, Portugal: Maisis Information Systems. Farrell, M. A. (2000). Developing a Market-Oriented Learning Organization. Australian Journal of Management , 25 (2), 201-223. Foreman, S. K., & Money

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Integration of Travel Agencies with other Supply Chain Members: Impact on Efficiency

Management, 17 (3), 155-157. doi: 10.1016/j.jairtraman.2010.12.002 Assaf, A. George, & Magnini, Vincent. (2012). Accounting for customer satisfaction in measuring hotel efficiency: Evidence from the US hotel industry. International Journal of Hospitality Management, 31 (3), 642-647. doi: 10.1016/j.ijhm.2011.08.008 Atkinson, Helen, & Brander Brown, Jackie. (2001). Rethinking performance measures: assessing progress in UK hotels. Int J Contemp Hospitality Mngt, 13 (3), 128-136. doi: 10.1108/09596110110388918 Bastakis, Constantinos, Buhalis, Dimitrios

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Memetic pool as a new approach in service quality analysis

Communication , 56 (1), 52-68. doi: 10.1111/j.1460-2466.2006.00002.x Highhouse, S., Brooks, M. E., & Gregarus, G. (2009). An organizational impression management perspective on the formation of corporate reputations. Journal of Management , 35 (6), 1481-1493. http://doidx.org/10.1177/0149206309348788 Injadat, M. N., Salo, F., & Nassif, A. B. (2016). Data mining techniques in social media: A survey. Neurocomputing , available online 23 June 2016. doi: 10.1016/j.neucom.2016.06.045 Jemielniak, D. (2013). Netnografia, czyli etnografia wirtualna – nowa forma

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Seaport efficiency and productivity based on Data Envelopment Analysis and Malmquist Productivity Index

-69. 16. H. Min, B. Park, A hybrid data envelopment analysis and simulation methodology for measuring capacity utilisation and throughput efficiency of container terminals. International Journal of Logistics Systems and Management, 4, 650-672.5, 2008, pp. 201-224. 17. Y.J. Wu, C. Lin, National port competitiveness: implications for India, Management Decision, 46, 2008, pp. 1482-1507. 18. J.H. Ablanedo-Rosas, A.J. Ruiz-Torres, Benchmarking of Mexican ports with data envelopment analysis, International Journal of Shipping and Transport

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One-page strategic plan: the case of Aarong company from Bangladesh

. Chiarini, A. (2015). Sustainable Operations Management. Measuring Operations Performance . Cham, Switzerland: Springer. Ciucescu, N. (2015). Overview about the vision, mission, goals and values of nongovermental organisations. Studies and Scientific Researches. Economics Edition , 22 , 62-69. doi: 10.29358/sceco.v0i22.330 Dolan, R. J. (2003). Managing the Water and Wastewater Utility . Pennsylvania, USA: Water Environment Federation. Feurer, R., & Chaharbaghi, K. (1995). Strategy development: past, present, and future. Management Decision , 33 (6

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Factors Influencing Teamwork in Health Care

References de Bont, A. et al. (2016). Reconfiguring health workforce: a case-based comparative study explaining the increasingly diverse professional roles in Europe. BMC Health Services Research, 16(1), 1-14. Bodzek, E. (2011). Wybrane aspekty zarządzania kapitałem ludzkim w jednostkach służby zdrowia [Selected aspects of human capital management in health care units]. Studies & Proceedings of Polish Association for Knowledge Management, 38, 6-21. Bond, C. M., Bruhn, H., de Bont, A., van Exel, J., Busse, R

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Role of stakeholders leading to development of higher education services

Literature Agasisti, T., & Johnes, G. (2015). Efficiency, costs, rankings and heterogeneity: the case of US higher education. Studies in Higher Education , 40 (1), 60-82. doi: 10.1080/03075079.2013.818644 Borwick, J. (2013). Mapping the system of US higher education. HEIT Management . Retrieved from http://www.heitmanagement.com/blog/2013/09/mapping-the-system-of-us-higher-education/ Bourne, L., & Walker, D. H. T. (2005). Visualising and mapping stakeholder influence. Management Decision , 43 (5), 649-660. doi: 10

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The Analysis of Low Noise Protection Barriers Influence on Tram Traffic Noise Levels

References [1]. “Assessing vibration: a technical guideline”, Environmental Noise Management, Department of Environment and Conservation NSW, 2006. [2]. S. LAKUŠIĆ, M. AHAC: “Rail traffic noise and vibration mitigation measures in urban areas”, Technical Gazette 19, 2(2012), 427-435. [3]. “Transit noise and vibration impact assessment”, U.S. Department of Transportation, Federal Transit Administration (FTA), Office of Planning and Environment, 2006. [4]. “Master Plan of City of Zagreb”, Official

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