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Yusriadi, Haedar Akib and Andi Ihsan

Abstract

This study aimed at identifying the implementation of bureaucratic reforms and trying to offer some solutions for improvement of administrative services licensing. This study applied qualitative approach using a case study design. Techniques of data collection used three kinds of instrument, namely: observation, in-depth interviews, and office documentation. The data were analyzed through the stages of data reduction, data presentation, and conclusions and verification. The results found that the implementation of the bureaucratic reform of administration service licensing on the Institutional aspects in Bone regency have shaped the One Stop-Integrated Service; on the aspects of human resources found that the qualification of existing employees were not appropriate to the needs of the organization which lack of employees’ disciplines and responsibilities; on the aspects of systems and procedures indicated that the licensing generally resolved exceeds the specified time of period as well as discrimination and inconsistencies. Through this study, the researcher made verification in some of the concepts and theories in the form of formalism as one of the characteristics of prismatic society proposed by Fred W. Riggs in those phenomena which called “Heresy Regulation”.

Open access

Remigijus Civinskas

Can a Senior Civil Servant Adapt to Managing by Contract? Reform and Civil Servants' Preferences in Lithuanian Government

This article seeks to explain the attitudes of civil servants to the preparation of redesigning the civil service system. The starting point for this study is the perplexing point that the plans to reform the Lithuanian civil service system, which was designed to enhance the influence and role of top managers, resulted in the civil servants themselves as the plan's most conspicuous opponents. The article provides explanations to this puzzling situation, drawing on contractualization as the radical reform model or public management model. An attempt is made to find some support for performance contracts, as well as the objectives of rotation implementation and the creation of a higher civil service system. The article argues that civil servants may regard contracts and other managerial elements as a way of realizing other objectives in the reform that they value.

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Remigijus Civinskas and Mindaugas Kaselis

Institutional Contexts of the Implementation of Quality Initiatives in the Public Sectors of Finland and Lithuania

This article reports the results of research of public service quality reform initiatives in Lithuania and Finland. Research reveals that quality management has been in vogue within the manufacturing sectors of both countries for several decades. The service industries have made heavy investments in this area. There are also major initiatives from the public sector to improve quality. This paper examines and compares the development of reform conceptions and programmes in terms of institutional interest and power positions. It demonstrates that the initiation and progress of reform initiatives were determined by particular unforeseen and accidental circumstances in both countries. On the other hand, it explains why Finnish institutions were ready for a constructive dialogue, and a pilot try-outs option in implementation or reform instruments. Lithuanian institutions, by comparison, are characterized by the creation of new structures and self-seeking interests. Finally, the paper reveals how the instruments of public service quality improvement were implemented in both countries.

Open access

Muiris MacCarthaigh

Abstract

Following the Irish general election of 2011, a new ministry emerged which sought to combine public expenditure, industrial relations and public sector reform. The creation of the Department of Public Expenditure and Reform (DPER) represented a major departure in Irish administrative history, not least because it introduced a new actor at the heart of Irish government, but also for the range of tasks with which it was endowed. This article provides an administrative reform context for the creation of DPER before examining its work across three domains: industrial relations, financial management reform and administrative reform. Drawing on Kingdon’s ‘multiple streams’ model of policy change, the article argues that reform efforts across all three were made possible by the ‘window of opportunity’ presented by the department’s creation and the coming together of problems, policies and politics in respect of public service reform.

Open access

Lenka Matějová, Juraj Nemec, Milan Křápek and Daniel Klimovský

Abstract

Many countries have carried out extensive amalgamation-related territorial reforms at the level of local self-government and created relatively large municipalities. The Czech Republic is one of the few remaining European countries with a fragmented territorial structure. There is a lot of discussion in the country about the need for amalgamation, but this discussion is mainly based on political arguments rather than on empirical evidence about the feasibility of amalgamation and its potential to improve local government performance. This paper analyses economies of scale on the local level as a factor that should be reflected in debates about the pros and cons of amalgamation in the Czech Republic. To add to the existing knowledge about the reality of economies of scale on the municipal level in the Czech Republic, we processed the municipal costs of three selected areas on a representative sample of municipalities in the South Moravian Region. The analysis showed that economies of scale can be identified for collecting local fees and for pre-school and elementary education, but not for local administration. Our results suggest that the existence of too small municipalities in the Czech Republic results in inefficiencies and should be addressed.